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Makarova Svitlana
Address: Ukraine, Odessa, 84 Akademika Filatova St.
Tel: Mob. [open contact info](look above in the "contact info" section);
Email:[open contact info](look above in the "contact info" section)
Personal Information:
Date of Birth: 22/10/1985 Place of Birth: Odessa reg., Ukraine
Nationality: Ukraine
1) Education:
2002 – 2006- Izmail Maritime Institute
2011-2012– Izmail Maritime Institute
Diploma: Philologist, Translator of English and German languages (including English for seafarers)
Sept 2020- Certificate of completion Customs Broker course in Odessa.
2) Languages:
English: Advanced
German: Speaking-Elementary
Writing-Intermediate
Russian/Ukrainian: Native
3)Employment History:
June, 2023- Email (online) support operator for SelectSpecs (eyeware store) UK based.
November, 2021-May, 2023-Agent (Front Desk Helpers) for ThinkDesign Architecture.
Duties:
• Contact the owners/contractors/owner’s representatives to provide the information required for the DOB or any other department in relation to the project;
• Creating/submitting the filing to DOB using the DOB Now system (rarely eFiling);
• Preparing the necessary forms and ensure that the signature and payment as well as the other requirement are needed from the Owner/GC (contractor), etc.;
• Submitting the forms via efiling for upload and payment needed to proceed with the application (reinstatement, sign off, bpp, etc.);
• Submitting the requests for Reinstatement/reassignment/house numbers applications to DOB.
• Process payment via efiling system for PAA and Dob Now (for NB, Alteration applications);
• To work in alliance with the architect, project manager and filing representative in order to complete all the necessary forms and documents;
• Other tasks upon request.

October, 2020-November, 2021- Dispatcher (logistics)/Agent- Front Desk Helpers.
April, 2016 – May, 2020- m/v “Allure of the Seas”, “Oasis of the Seas”, “Symphony of the Seas, RCCL, USA
Position: Guest Administration Officer (Documentation Officer/Embarkation Clearance Officer)
Duties:
- Ship’s clearance.
- Signing on and off contractors coming for a project/accommodation and communication with crew purser for ECCR available.
- Balancing passengers every port of call, making sure that all the procedures are being followed and correct count has been transmitted through APIS to US government.
- Landed Good Advice processing and presenting to Customs (Unites States).
- Resolving escalated issues in regards to the duties described above as well as communication with all related department heads including Staff Captain.

July, 2015 – March, 2016 – m/v “Independence of the Seas”, RCCL, USA
Position: Guest Services Officer/Front Desk Agent/Purser
June 2012 – October 2012 – m/v “Astor”, CSM, Germany