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Peter

Customer service representative

Age:
21 years
City of residence:
Kyiv
Ready to work:
Remote

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PETER IGBODOR
Customer care representative sales analyst
PROFILE
Excellent communication and interpersonal skill
Strong attention to detail and commitment to delivering high level results
am a dedicated and enthusiastic professional who is always looking for new
opportunities to grow and make meaningful impact

WORK EXPERIENCE
Sales representative Avinci corporation (2020-2023)
CONTACT -Generated 1.5 million in revenue through effective sales strategies and customer
relationship
[open contact info](look above in the "contact info" section) -Consistently exceeded monthly sales targets earning "sales person of the quarter"
award
[open contact info](look above in the "contact info" section) -Developed and executed sales pitches , product demos and presentation to
potential clients
Ekorinim 2 cross River State -Built and maintained strong relationship with customers , resulting in a 90%
customer retention rate
https://www.linkedin.com/
in/peter-igbodor- Dispatcher
541735251? Dedicated and detail-oriented dispatcher with 2 years of experience
coordinating logistics, managing routes, and ensuring timely delivery/pickup.
Proven track record of improving efficiency, reducing costs, and enhancing
EDUCATION customer satisfaction.
- Coordinated daily routes and schedules for 67 drivers/vehicles, ensuring on-time
delivery/pickup and optimal resource utilization.
- Dispatched drivers via phone and text or email, providing clear instructions and
2020-2023 updates.
- Managed and monitored driver availability, traffic, weather, and road conditions to
CAMBRIDGE minimize delays.
- Communicated with customers, addressing concerns, and resolving issues
promptly.
Business administration - Maintained accurate records of deliveries, pickups, and driver hours.
2020-2023 - Implemented efficient routing strategies, reducing fuel consumption and lowering
costs.
ssce in arts science

Customer representative X&Zenith enterprise
(2018-2020)
SKILLS
-Responded to customer inquiries via phone,email and chat
Proper English Education resolving issues promptly and professionally
accounting -Utilized active listening skills to understand customer needs
attention to detail and provided personalized solutions
affiliate marketing -Collaborated with internal terms to resolve complex
business analyst customers issues, resulting in a 95% first call resolution rate
DEF solutions (2015-2018) -Implemented process improvement that reduced average
Analyzed sales data and market handle time by 20%
trends to inform business
decisions and drive growth SKILL SUMMARY
python development
JavaScript development -Exellent analytical skills and ability to make informed
decisions based on data
-Exellent reporting skills and transparent documentation
of all marketing efforts
-Accounting

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