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Chukwudi

Customer support representative

Considering positions: Customer support representative, Logistician, Call center operator, Sales manager, Dispatcher, Customer service representative, Cashier, Computer support administrator, Travel manager, Operation manager
City of residence: Kyiv
Ready to work: Kyiv, Remote
Considering positions:
Customer support representative, Logistician, Call center operator, Sales manager, Dispatcher, Customer service representative, Cashier, Computer support administrator, Travel manager, Operation manager
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

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OKEREKE CHUKWUDI M.
CUSTOMER SALES SUPPORT/DRIVER DISPATCHER

CONTACT PROFILE

Viber: [open contact info](look above in the "contact info" section) Customer service/sales Representative and IT support With
WhatsApp/Telegram: over 8 years of experience in telephone customer service,
[open contact info](look above in the "contact info" section) sales, tech support, and customer care to resolve complex
Email: issues or provide comprehensive support to customers. I
have the professionals experience to answer questions
[open contact info](look above in the "contact info" section)
accurately, analyzing and provide relevant campaign
LinkedIn:
information to customers.
[open contact info](look above in the "contact info" section)
okereke-48b175331

SKILLS EXPERIENCE

Problem Solving TRUCK DRIVER RECRUITER/MANAGER/DISPATCHER
(FLASHFLEET LOGISTICS LLC)
Collaboration
Strong Work Ethic 2025-DATE
Time Management • Making high volume calls to potential drivers
Critical Thinking
• Verifying driver’s qualifications; licenses, MVR, insurance
Handling Pressure
and safety history.
Leadership
Microsoft Word • Onboarding of new drivers into their assigned fleet of
the company.
Microsoft Excel
PowerPoint • Helping Drivers find the right load and rate, perfect for
Google sheets dispatch.
Medical Interpreter • Recording daily load targets and calls activities in CRM
Content creation • Handling Foreign/Local Cash and Credit card
Data Entry Transactions.
HubSpot, Calendly, Asana,
Trello APPOINTMENT SETTER (YOUR CLOUD ASSETS YCA) REMOTE
Techy Savy. JUNE, 2025-AUG, 2025
• Make over 50+ daily calls to prospects from CRM
EDUCATION • Familiarize with the products and services offered by
the company to present to prospects.
2005-2010
• Contact potential clients via cold calling, email and
BSc. Sociology and
calendar appointment.
Anthropology
• Qualify prospects based on their needs
2023 • Schedule appointments between qualified
Diploma in CUSTOMER/IT
prospects and team lead.
SUPPORT
• Maintain accurate records of all communications
with potential clients
• Provided top-notch customer service via phone,
email, and chat, addressing inquires and resolving
issues promptly.
• Remained courteous and calm, even during
moments of customer dissatisfaction.
TRAVEL SALES CONSULTANT/DYNINNO GROUP (ASAP
TICKETS)-REMOTE
• Handled 90+ daily calls, covering tasks like new
customer sign-ups, data retrieval, product presentations,
and service/flight cancellations.

• Proficient use of company’s Microsoft office Suits
applications, Mirror, Clients management System (CMS) for
daily leads generation, outgoing and incoming calls,
records and feedback.

• Scheduled appointments, guiding passengers through
booking registration, payments and addressing inquires.

• Memorized entire line of company products and
services, including prices and special discounts.

SALES/MARKETING CONSULTANT/SOCIAL MEDIA MANAGER
(KHARIGO VOYAGE TRAVELS AND TOURS)
2025

• Identify and pursue potential clients interested in
international travel packages.
• Meet and exceed monthly and quarterly sales
targets.
• Develop New Luxury Travel Destinations and
Advertise on social media to generate Leads/Clients.
• Develop marketing strategies to promote travel
packages and services through social media.
• Utilize social media, email marketing, and digital
campaigns to attract clients.
• Assist customers with travel planning, visa
applications, and itinerary customization.
• Prepare periodic reports on sales performance and
customer feedback

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