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Анастасія

Оператор call-центру

Considering positions:
Оператор call-центру, Менеджер служби підтримки, Менеджер з продажу
Age:
33 years
City of residence:
Kyiv
Ready to work:
Remote

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Anastasiia Belenets
Nationality: Ukrainian Date of birth: 08/01/1992 Gender: Female

 Phone number: [open contact info](look above in the "contact info" section)  Email address: [open contact info](look above in the "contact info" section)
 Home: Bulvardul Unirii 14a, Baia Mare (Romania)

WORK EXPERIENCE

Administrative Officer
City Makers, Romania [ 31/05/2024 – Current ]
City: Baia Mare | Country: Romania

• Provided child care and supervision, ensuring the safety and well-being of children.
• Organized and facilitated educational and recreational activities.
• Communicated with parents and guardians about the children’s progress.

Administrative Officer
DEIS [ 04/03/2024 – 01/06/2024 ]
City: Baia Mare | Country: Romania

• Supervised and cared for children, prioritizing their safety and well-being.
• Planned and conducted educational and recreational activities.
• Maintained regular communication with parents and guardians regarding children's development and activities.

Maternity Leave
[ 2021 – 03/2024 ]
City: Mykolaivka | Country: Romania

Waitress
[ 2018 – 2021 ]
City: Mykolaivka | Country: Ukraine

• Took orders and provided high-quality customer service.
• Handled transactions and operated the cash register.
• Maintained cleanliness and order in the dining area.
• Resolved customer issues and ensured their satisfaction.

Maternity Leave
[ 2015 – 2018 ]
City: Mykolaivka | Country: Ukraine

Bartender
[ 2012 – 2014 ]
City: Mykolaivka | Country: Ukraine

• Prepared and served drinks according to the menu and special requests.
• Ensured cleanliness and compliance with hygiene standards in the bar area.
• Interacted with customers to create a friendly atmosphere.
• Managed inventory and ordered supplies as needed.
EDUCATION AND TRAINING

Bachelor of Psychology
Donetsk State Pedagogical University, Ukraine [ 2009 – 2013 ]
City: Donetsk | Country: Ukraine

LANGUAGE SKILLS

Mother tongue(s): Russian | Ukrainian

Other language(s):
English
LISTENING A2 READING A2 WRITING A2
SPOKEN PRODUCTION A2 SPOKEN INTERACTION A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

WhatsApp / Social Media / Facebook / Organizational and planning skills / Gmail / Skype / Microsoft Word /
Google Drive / Decision-making / Team-work oriented / Microsoft Excel / Instagram / Motivated / Empathic
Communication / Team - Work oriented / Good Listener & Good Communicator / conflict Resolution / Good
organizational and team work coordination skills / positive thinking / Creativity and Attention to Detail.

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