Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/12024496/

Work experience

Intern

from 02.2025 to now (6 months)
Cloverpop, Дистанційно (IT)

- Working with Git;
- Working in Jira, Heroku, Figma;
- Analyze new functionality, and create Bug reports;
- Manual tests across different releases;
- Run regression testing, analyze results, and raise reports
- Communicate with colleagues from different countries (developers, project managers, Qa) in Slack

QA-інженер

from 10.2024 to 01.2025 (3 months)
Pet project, Київ (IT)

- Experience with Git;
- Experience with bug-tracking systems (Jira);
- Analyze new functionality, create test cases, and execute tests;
- Manual tests across different releases;
- API testing, Postman;
- MySQL, database;
- Run regression testing, analyze results, and raise reports
- Communicate with colleagues from different countries (developers, project managers, product owners)

Customer support representative

from 01.2024 to 01.2024 (less than a month)
SKELAR, Київ (IT)

Responsibilities:
— Respond to client inquiries on legal matters via online chat;
— Provide consultations and resolve client issues by delivering expert answers;
— Research regulations, laws, and legal articles to assist in providing general legal information and creating a Frequently Asked Questions (FAQ) section;
— Handle approximately 3 chats per shift (simultaneously);
— Follow all necessary instructions to ensure high-quality service;
— Work with Zendesk and Zendesk Chat;
— Monitor new inquiries with equal priority during the shift.

Dispatcher / Information processing operator

from 02.2016 to 04.2024 (8 years 2 months)
Ferrexpo, Горішні Плавні (Металургійна промисловість, металообробка)

-acceptance, correction and subsequent submission of applications for the repair of mining equipment
-interaction with various fiddillas and sections of the plant for high-quality submission of repair applications
-interaction with subcontractors that carry out maintenance and repair of equipment
-work with special software that monitors the condition of all plant equipment
- CRM system
- Became a shift lead

Education

КНУТД

Інженер, Київ
Higher, from 2005 to 2010 (5 years)

Інженер технолог

Additional education and certificates

Hillel IT School, manual QA

2024, 4 місяця

Hillel, English intermediate

2024, 4 місяця

Knowledge and skills

• Організованість
• Jira
• Написання bug reports
• Ручне тестування
• Ведення документації
• Postman
• Scrum
• SQL
• CSS
• Development tools
• HTML
• Складання чеклістів
• Написання тест-кейсів
• Git
• Тестування API
• Тестування мобільних застосунків
• Робота з базою даних
• Робота в команді
• Стресостійкість
• Орієнтація на результат
• Confluence
• TestRail

Language proficiencies

• English — average
• Russian — fluent
• Ukrainian — fluent

References

Halyna Chornodub

Halyna Chornodub

Expert in Software Testing and Quality Assurance Flawless Group Hill, Hillel, комп'ютерна школа

Additional information

Focused and active candidate with good knowledge in software testing and quality assurance. I work well in teams and easily handle fast-paced and high-pressure situations. My strengths include building trust, creating relationships, and effectively taking on tasks.