Іра

Personal details

NameIrina Ivanishcheva
PlaceOdessa
Contacts[open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)

Key competencies:

• Write technical documentation, such as feature descriptions, user scenarios, and release notes;
• Ability to grasp complex technical concepts quickly and explain them through text and diagrams;
• Write documentation for internal usage - manuals, working agreements and release notes.
• Write documentation for external users - overview, user manuals, instructions, tutorials and release notes.
• Experience in describing and visualizing business processes (BPMN, UML);
• Experience in describing relational databases (SQL);
• Knowledge and experience with markup languages (MD);
• Experience in describing Web sites and desktop applications with code examples (HTML, JavaScript, PHP).
• Manage documentation within Atlassian stack tools (Jira, Confluence)
• API documentation.
• Analytical thinking;
• Strong attention to detail.

Education

1995 – 2001 Odessa State Polytechnic University, Institute of Business, economy, information technologies, specialization of applied mathematics. Qualification: Master of Science in Applied Mathematics – honor diploma.

Work experience

02.2022 – now Technical Writer, P2H,  full-time
• Creating documentation for developers and business analytics;
• Creating user guides, manuals, instructions;
• Supporting BD fields;
• API documentation;
• BPMN diagrams;
• Creating Readme files
09.2020 – 02.2022 Technical Writer, upSWOT, ([open contact info](look above in the "contact info" section) 
full-time
• Write user manuals and guidelines;
• Database field descriptions for the company's website;
• Write and publish documentation using the markdown language;
• Creation of API documentation;
• Business process visualisation;
• Keeping track of and documenting changes to the system's versions;
• Support Release Notes
12.2019  08.2020 Technical Writer, United Thinkers, ([open contact info](look above in the "contact info" section) 
full-time
• User manuals for the company's product;
• Provide regulatory instructions for developers;
• Create API documentation;
• Business process visualization.
05.2018 – 12.2019 Technical Writer, Nayax, ([open contact info](look above in the "contact info" section)  full-time / part-time
• Write user documentation on working with the company's products;
• Write training instructions for users as well as for the company’s employees;
• Write internal documents;
• Create API documentation;
• Visualise business processes;
• Create release notes;
• Keep technical documentation up to date.
03.2018 – 05.2018 Junior QA Engineer, TAD LLT, Software (http://www.autorepaircloud.com/)  full-time
• Write test cases (test scenarios);
• Checklist creation;
• Bug detection;
• Database operation;
• Customer Support;
• Regression and re-testing.
07.2017 – 11.2017 QA Engineer, Provectus, Software (https://provectus.com/):
• Write test cases (test scenarios);
• Functionality testing;
• Find issues and create tasks into the tracking system;
• Discussion of fixes with developers;
• Bug lifecycle tracking;
• Re-testing of fixed defects.
04.2016 – 09.2017 IT consultant of automation record-keeping systems (http://parus.ua).
• Find and correct logical errors;
• Prepare and deliver user presentations;
• Install and configure software on client workstations;
• Software support;
• User training on software operation;
• Write user training instructions.
07.2015 – 10.2015Freelancer in the virtual team of web developers:
• Write user manuals;
• Design user stories;
• Draw UML diagrams
09.2001 – 04.2018 Senior lecturer with 15+ y.e. on the subject of computer science, mathematical,
mathematical simulation, statistics, technical data processing, and database in Odessa National
Polytechnic University.

Languages

Russian, Ukrainian – native
English – Upper-Intermediate level