Антон

Anton Zastanchenko
Email: [open contact info](look above in the "contact info" section) | Phone: [open contact info](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Experienced Account Manager and Call Center Professional with strong background in construction services, real estate, B2B sales, and contract administration. Proven ability to manage inbound and outbound sales operations, subcontractor coordination, reporting, and client relationship development. Fluent in English (IELTS 7.5), Russian, Ukrainian; French – intermediate.
Legacy Service – Southampton, PA (Remote)
Account Manager | May 2021 – December 2025
• Inbound client consultations on siding, roofing, and window replacement services.
• Outbound lead follow-ups provided by marketing department.
• Scope of work preparation, pricing calculations, subcontractor price verification.
• Subcontractor contract preparation, negotiation, and signing.
• Project coordination with managers and clients.
• Weekly/monthly analytics, statistics, diagrams, and performance reports.
Quizhpi General Construction LLC – Palm Coast, FL (Remote)
Account Manager | May 2019 – May 2021
• Client consultations on construction services.
• Scope of work preparation and cost calculation.
• Contract preparation and e-sign procedures (HelloSign).
• Project managers coordination.
• Product orders management with suppliers.
• Reporting and operational analytics.
Quizhpi General Construction LLC – Palm Coast, FL (Remote)
Manager of Production | May 2015 – 2018
• Client consultations on construction services.
• Scope of work and cost calculations.
• Contract preparation and documentation management.
• Project managers coordination.
• Supplier order management.
• Weekly reporting and analytics.
Binotel – Kyiv (Remote)
Call Center Manager | September 2011 – 2014
• B2B inbound consultations on IP telephony and AdWords integration.
• Client onboarding and outbound contract closing.
• Implementation consultation for IP networks.
Naum-Brok Real Estate – Kyiv, Ukraine
Middle Call Center Manager | August 2009 – 2011
• Consultations on international client tax and legal matters.
• Retail outlet placement and commercial leasing agreements preparation.
• Property management and rent collection supervision.
• Commercial property development and tenant placement.
KEY ACHIEVEMENTS
• Exclusive development and tenant placement in apartment-business centers.
• Legal advisory and outlet placement for restaurant and retail chains.
• Large-scale outlet development for automobile retailers.
• Commercial property repositioning projects.
EDUCATION
Business Management Diploma – McEwan University (2002–2005)
LANGUAGES
English (IELTS 7.5), Russian & Ukrainian (native), French (Intermediate)