Wilson

WILSON MBA
[open contact info](look above in the "contact info" section). [open contact info](look above in the "contact info" section)
LinkedIn: Wilson Mba

PROFESSIONAL SUMMARY

Results-driven Sales Manager with 5+ years of experience in B2B & B2C sales, pipeline management, lead
qualification, revenue growth, and client relationship management. Proven ability to exceed sales targets, drive
customer acquisition, and optimize sales processes. Expertise in CRM platforms (Salesforce, Bitrix24, HubSpot,
Zoho, Pipedrive) and data-driven sales strategies. Adept at negotiating deals, managing cross-functional
teams, and leveraging analytics to boost performance. Committed to delivering exceptional customer
experiences and fostering long-term business growth.

KEY ACHIEVEMENTS
Achieved 30% revenue growth across multiple roles by implementing targeted sales strategies.
Consistently exceeded quarterly sales targets for 4+ consecutive years.
Increased customer lifetime value through effective upselling and retention strategies, improving repeat
business by 15%.
Improved sales process efficiency by implementing automated workflows and optimized CRM practices.
Increased qualified lead hand-off by 25% by deploying AI-based sales assistants tailored for high-
conversion workflows.

WORK EXPERIENCE

Sales Executive, I&H Furniture Home (UK) January 2024 - May 2025
Increased annual revenue by 30% through strategic sales initiatives.
Expanded online sales by 20% by optimizing e-commerce platforms.
Exceeded quarterly sales targets consistently for 5+ years.
Boosted customer engagement by 15% through targeted marketing campaigns.
Streamlined onboarding and retention processes, improving customer satisfaction.
Increased qualified lead hand-offs by 25% with AI-driven sales tools.
Managed order processing from purchase to delivery while ensuring accuracy

Sales Manager, MaidPro (Boston, USA) March 2021 - November 2023
Achieved 30% revenue growth by expanding client acquisition.
Closed 25% more deals quarterly through tailored outreach.
Developed sales strategies that drove consistent monthly growth.
Improved client onboarding, increasing retention rates and satisfaction.
Partnered with marketing and operations teams to enhance customer experience.

Sales Associate, Davatye (Atlanta, USA) January 2018 - March 2020

Increased event ticket sales by 25% in the first quarter through targeted campaigns.
Improved community engagement by 15% with localized marketing.
Established partnerships with vendors and sponsors, expanding reach.
Analyzed sales data to enhance retention and growth strategies.
 EDUCATION

Bachelor's Degree in Business Administration - Michael Okpara University

CERTIFICATIONS & TRAINING

Certified in Salesforce & CRM Tools
Jobberman Soft Skills Training
General Remote Work Skills Certification
AI-Powered Lead Qualification & Funnel Optimization (Sellrise Internal Program – 2025)

TECHNICAL SKILLS

CRM Platforms: Bitrix24, Salesforce, HubSpot, Zoho, Pipedrive, Zendesk
Productivity Tools: Microsoft Office Suite, Google Workspace, Slack, Asana
Sales Analytics & Reporting
Strategic Sales Planning & Lead Generation
Negotiation & Relationship Management
AI Tools: Sellrise AI Assistant Platform, Chatbot Flow Design
E-commerce & B2B/B2C Sales Strategies