Timur Veteran

Education
Bachelor's Degree 2013 - 2018

Ukraine, Kharkiv National University of Radio
Electronics.
Specialization "Automation and

Tymur Computer-Integrated Technologies",

Volkis
System Administrator Experience
Volunteer work 2023 – 2025
Contact
Position: Computer science teacher for Ukrainian children aged
[open contact info](look above in the "contact info" section) 11-16, from the war zone
Duties: Developing and delivering engaging lessons on computer
[open contact info](look above in the "contact info" section) science, coding, and digital literacy, tailored to the needs and
learning levels of students.
@Likeapony Introducing students to key concepts in IT, such as algorithms,
databases, cybersecurity, and web development.
Remotely Facilitating practical exercises and projects, ensuring students
gained hands-on experience in coding and using various
software tools.
About Me Reference letter
Playrix Holding LTD 2020- 2023
With over 9 years of experience as a Windows
Position: System Administrator
server administrator, including Windows and
Duties: User support 1st / 2nd line, local network upgrade and
Azure Active Directory, group policy management,
maintenance, Windows / Azure AD management
user management, and security frameworks like Integrating new software and hardware solutions
Multi-Factor Authentication (MFA). Proven Software and hardware purchase
expertise in IT support, managing technical Testing devices troubleshooting
support tickets, log analysis, and escalating
G5 Entertainment AB 2018- 2020
complex issues. Skilled in creating documentation,
runbooks, and maintaining internal knowledge Position: System Administration
bases. Strong communication and leadership Duties: User support 1st / 2nd / 3rd line
skills, fluent in English, with experience in Local network maintenance (Microtik, Cisco, Dlink, Apple)
collaborating with stakeholders and guiding Tools administrating (Jira, Confluence, self-developed agents)
teams through user acceptance testing (UAT) Server administration (Bamboo, ESXI, svn, nas)
and post-migration processes. Proficient with help Testing devices purchase and troubleshooting

desk software such as Jira, Confluence, Zendesk,
and ServiceNow. Knowledgeable in virtualization, Dealist Call-center 2016- 2018

network technologies, and cloud platforms like
Position: System Administrator
AWS and Google Cloud. Experienced in scripting, Duties: 1st line user support
incident management, and applying a customer- local network maintenance
first approach in IT support. hardware upgrade and repair
software purchase

Skills
Clouds: AWS, Google Cloud, Azure AD
Language
English (B2)
Network: Cisco, Mikrotik, Dlink, Asus routers
German (A1)
Tools Atlassian Jira, Confluence,
French (A2)
Bamboo, SVN server, Asana,Tableau
Polish (A1)
Windows: Windows AD, GPO, OS Windows 10/11
Ukrainian (Native)
Virtualization: Docker, VMWare
Russian (Native)
ESXi. Linux