Іванна

OHAYON IVANNA
25/07/1990
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
EXPERIENCE:
Social Media Manager & Specialist | [Valida Group] | [Kyiv, Ukraine] | 2022 - 2024
• Developed and implemented comprehensive social media strategies across multiple platforms (e.g., Facebook, Instagram, TikTok).
• Monitored industry trends and emerging platforms, adapting strategies to maintain a competitive edge.
• Created high-quality, engaging photo and video content that aligned with brand identity and marketing objectives.
• Utilized social listening tools to identify and respond to customer inquiries and sentiment effectively.
• Collaborated with cross-functional teams (marketing, sales, customer service) to ensure consistent brand messaging and integrated campaigns.
• Analyzed campaign performance metrics (e.g., reach, engagement, conversions) to identify areas for improvement and optimize future strategies.
• Built and maintained strong relationships with key influencers and industry partners.
Sales Manager (Crypto, Forex) | "Be Online Solution" | Kiev, Ukraine | 2016 - 2018
• Consistently exceeded monthly sales targets in the competitive crypto and forex markets.
• Cultivated and maintained strong client relationships through personalized communication and exceptional customer service.
• Provided expert guidance and support to clients on product features and investment strategies.
• Collaborated effectively with colleagues to achieve team goals and foster a positive work environment.
• Utilized CRM software to manage client data, track interactions, and streamline sales processes.
Teacher of English Language | Gymnasium 14 | Ukraine | 2013 - 2016
• Designed and delivered engaging English language lessons to students of various ages and proficiency levels.
• Created and implemented effective teaching materials and assessments.
• Fostered a positive and supportive learning environment for students.
Skills:
• Social Media Marketing:
• Social Media Strategy Development
• Content Creation (text, images, video)
• Social Media Advertising (e.g., Facebook Ads, Instagram Ads)
• Social Media Analytics & Reporting
• Community Management
• Social Media Listening
• Marketing & Sales:
• Sales Techniques
• Customer Relationship Management (CRM)
• Lead Generation
• Market Research
• Business Development
• Communication & Interpersonal Skills:
• Excellent written and verbal communication
• Strong interpersonal and presentation skills
• Active listening and problem-solving skills
• Teamwork and collaboration
• Technical Skills:
• Proficiency in Microsoft Office Suite
• Uknowledged with social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
• Basic understanding of SE.O/SEM (Search Engine Optimization/Search Engine Marketing)
Languages:
• English (Fluent)
• Russian (Fluent)
• German (Basic)
• Hebrew (Basic)
• Ukrainian (Native)