Giorgos

Contacts
Giorgos Tsakalidis
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

Thessaloniki, Greece
Experience
Sani Resort
About
Security Department (Seasonal) 2020 - 2020
A recent business graduate
(June - September 2020) - Ensured safety and security by overseeing and
with a professional background patrolling premises during business hours and after. - Implemented
emphasizing driving sales
emergency response activities as appropriate. - Greeted and assisted
growth, delivering exceptional employees and visitors in a friendly and professional manner, consistently
customer service, and providing customer service that contributed to a positive guest
effectively managing personnel. experience.
Committed to achieving
strategic checkpoints in the Sani Resort
workplace and maximizing
overall outcomes. Skilled in VIP Driver-Volvo (Seasonal) 2019 - 2019
delivering exceptional
(June - September 2019) - Delivered high-quality customer service
customer experiences,
throughout the entire transportation experience, from the beginning to
identifying sales opportunities,
the end. - Managed the onboarding process for new drivers, providing
and fostering a collaborative
comprehensive training on effective guest communication techniques. -
environment. Seeking to
Worked in collaboration with other departments to ensure exceptional
leverage my transferable skills
holiday experiences for our guests. - Always complied with company safety
and acquire new ones in a Sales
and sanitary standards.
role that values results and
customer satisfaction.
Sani Resort
Bell Boy (Seasonal) 2018 - 2018
Skills (June - September 2018) - Responsible for organizing guest luggage and
ensuring the luggage made it to the guests' room. - Assisted in promptly
Sales addressing guest questions and fulfilling their requests, maintaining a
helpful and responsive approach. - Informed and persuaded guests to
Leadership skills
register for newly introduced boat trips and yacht rental services, resulting
Employee Training in increased guest participation.

Customer Service

Problem-solving

Attention to Details

Time management

Quick learner

Hospitality

Microsoft office

English (Advanced)

Greek (Native)
Russian (Intermediate)

Turkish (Elementary)
G Hotels

Tablist, Cashier 2017 - 2017
(June - September 2017) - Managed transactions with customers whether
in cash or credit, resolved customers' complaints, guided them, and
provided relevant information. - Conducted daily audits and
reconciliations of due backs, petty cash, and overages/shortages across all
properties. - Updated foreign exchange rates in the hotel system. - Assisted
in the daily and monthly end-closing processes by posting entries to the
general ledger, utilizing the Momentum system.

Proodos (Family business)

Customer Service 2008 - Present
- Keep motivated and lead with appropriate management of the staff in the
store for a smooth working environment and the best customer service
our store can offer in total, time management, and proper use of workforce
to keep every employee satisfied for an even better outcome of their
outcome. - Maintained up-to-date knowledge of products and services.
Handled customer calls and responded to queries about services, product
malfunctions, promotions, and billing. Greeted customers in a friendly and
helpful manner. - Oversaw the operation of the business. - Communicate
and deal with suppliers with an effective approach.

Education
Business Management Administration Entrepreneurship
Bachelor's degree
American College of Thessaloniki, ACT 2014 - 2021