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Liudmyla
Dispatcher
- Considering positions:
- Dispatcher, Брокер, Рекрутер, Менеджер з продажу
- Age:
- 40 years
- City of residence:
- Marhanets
- Ready to work:
- Lviv
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You can get this candidate's contact information from https://www.work.ua/resumes/12184909/
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LIUDMYLA RYZHYCHENKO
Winnipeg, Manitoba, R3J 3J3
📧 [open contact info ](look above in the "contact info" section) | 📞 (431) 788-1612
OBJECTIVE
Detail-oriented and highly organized professional with 12+ years of experience in logistics coordination, team management, and client communication. Seeking a Transportation Dispatcher role where I can utilize my leadership, multitasking, and communication skills to ensure efficient routing, scheduling, and delivery operations in a fast-paced transportation environment.
CORE COMPETENCIES
• Conflict Resolution & Customer Service
• Team Supervision and Mentoring
• CRM and Office Software (MS Office, Excel, Google Sheets)
• Multilingual: English (CLB 6), Ukrainian, Russian
RELEVANT EXPERIENCE
Sales Manager (Phone Sales & Logistics Coordination)
JustFood Company – Moscow, Russia
Aug 2020 – Feb 2022
• Managed customer orders from intake to delivery, coordinating with the logistics team to ensure timely dispatch and routing.
• Provided customer support regarding order status, delivery schedules, and product availability.
• Maintained accurate records of shipments and customer communications.
• Exceeded monthly sales and retention goals through strong client service.
Call Center Manager (Remote Communication & Coordination)
Artingen Company – Rostov-on-Don, Russia
Jun 2018 – Aug 2020
• Oversaw inbound/outbound communications for clients in construction, real estate, and IT.
• Scheduled service appointments and ensured client needs were routed to the appropriate departments.
• Trained new hires on communication protocols, CRM systems, and client handling.
HR Manager (Remote, Staffing Coordination)
WorkForce Hope – Fargo, ND, USA
Sep 2024 – Jun 2025
• Coordinated onboarding and job assignments for remote staff across time zones.
• Managed internal communication flows and tracked employee placements and performance.
• Supported operations teams with timely scheduling and availability reports.
ADDITIONAL EXPERIENCE
Sales Mentor (Project-Based) – Artingen Company – Dec 2022 – Jan 2023
Sales Department Head – Reactor Video Company – Apr 2022 – Nov 2022
Head of Editing Department – Megogo Company – Nov 2013 – Sep 2018
EDUCATION
Bachelor’s Degree in Religious Studies
Donetsk Christian University, Ukraine – May 2005
PROFESSIONAL DEVELOPMENT
English Language Courses:
• Ness Baptist Church, Winnipeg – Sep 2023 – May 2024
• Jean Ogren, Winnipeg – Oct 2023 – Apr 2024
• Elena Sishnenko, Ukraine – Mar 2015 – Oct 2016
Sales & Communication Training:
• True Real Estate, Bali – Jan – Feb 2025
• JustFood Company – Aug 2021 – Jan 2022
• Telemarketing Company – Sep 2018
REFERENCES
Available upon request.
Winnipeg, Manitoba, R3J 3J3
📧 [
OBJECTIVE
Detail-oriented and highly organized professional with 12+ years of experience in logistics coordination, team management, and client communication. Seeking a Transportation Dispatcher role where I can utilize my leadership, multitasking, and communication skills to ensure efficient routing, scheduling, and delivery operations in a fast-paced transportation environment.
CORE COMPETENCIES
• Conflict Resolution & Customer Service
• Team Supervision and Mentoring
• CRM and Office Software (MS Office, Excel, Google Sheets)
• Multilingual: English (CLB 6), Ukrainian, Russian
RELEVANT EXPERIENCE
Sales Manager (Phone Sales & Logistics Coordination)
JustFood Company – Moscow, Russia
Aug 2020 – Feb 2022
• Managed customer orders from intake to delivery, coordinating with the logistics team to ensure timely dispatch and routing.
• Provided customer support regarding order status, delivery schedules, and product availability.
• Maintained accurate records of shipments and customer communications.
• Exceeded monthly sales and retention goals through strong client service.
Call Center Manager (Remote Communication & Coordination)
Artingen Company – Rostov-on-Don, Russia
Jun 2018 – Aug 2020
• Oversaw inbound/outbound communications for clients in construction, real estate, and IT.
• Scheduled service appointments and ensured client needs were routed to the appropriate departments.
• Trained new hires on communication protocols, CRM systems, and client handling.
HR Manager (Remote, Staffing Coordination)
WorkForce Hope – Fargo, ND, USA
Sep 2024 – Jun 2025
• Coordinated onboarding and job assignments for remote staff across time zones.
• Managed internal communication flows and tracked employee placements and performance.
• Supported operations teams with timely scheduling and availability reports.
ADDITIONAL EXPERIENCE
Sales Mentor (Project-Based) – Artingen Company – Dec 2022 – Jan 2023
Sales Department Head – Reactor Video Company – Apr 2022 – Nov 2022
Head of Editing Department – Megogo Company – Nov 2013 – Sep 2018
EDUCATION
Bachelor’s Degree in Religious Studies
Donetsk Christian University, Ukraine – May 2005
PROFESSIONAL DEVELOPMENT
English Language Courses:
• Ness Baptist Church, Winnipeg – Sep 2023 – May 2024
• Jean Ogren, Winnipeg – Oct 2023 – Apr 2024
• Elena Sishnenko, Ukraine – Mar 2015 – Oct 2016
Sales & Communication Training:
• True Real Estate, Bali – Jan – Feb 2025
• JustFood Company – Aug 2021 – Jan 2022
• Telemarketing Company – Sep 2018
REFERENCES
Available upon request.
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The candidate's resume is posted at https://www.work.ua/resumes/12184909/