Станислав

Profile
Customer Service Representa ve dedicated to providing quality care for ul mate customer
sa sfac on. Ability to establish and maintain excellent communica on and rela onships with
clients. Dedicated to iden fying customer needs and delivering effec ve solu ons to all
problems. Excellent me management skills combined with a superior knowledge of the
customer service industry. Bilingual, hardworking, and ready to join my next team.

Employment History
Buffet Steward, Princess Cruises
MARCH2018—AUGUST2022
• Provide advice and service to cruise ship guests according to company rules.
• Worked to address all customer concerns in a mely and effec ve manner.
• Developed successful tac cs to sell products and services to customers.
• Worked to understand the needs of each customer.

Customer Service Representa ve, Helios Call Center, Odessa
S E P T E M B E R 2 0 2 2 — NOVEMBER 2 0 2 2
• Greeted customers with enthusiasm and a deligh ul and helpful a tude.
• Provided customers and poten al customers with up to date informa on about companies
services and promo onal offerings.
• Responded to guest complaints professionally and effec vely.
• Assistance and advice regarding Financial investments.

Customer support, Wild Dice Casino
FEBRUARY2023–OCTOBER2023
• Greeted customers with enthusiasm and a deligh ul and helpful a tude.
• Provided customers and poten al customers with up to date informa on about companies
services and promo onal offerings.
• Responded to guest complaints professionally and effec vely.

Customer Support, Be ng pla orm Paripesa
November 2023 – Present day

• Providing support to pla orm clients via chats and emails.
• Clarifica on of problems regarding bonuses, rates, odds, etc.
• Providing support regarding informa on on deposits and withdrawals.
• Working with the pla orm and payment systems regarding transac ons clarifica on.

Educa on
High School Diploma, Odessa High Voca onal School of Mari me Tourist Service,
Odessa

SEPTEMBER2012—NOVEMBER2015
Junior Food Technology Specialist

References
References available upon request