Muhammad

Muhammad Asif
Karachi, Sindh, 75950 Pakistan
Cell: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
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Professional Summary
Results-driven IT executive with extensive experience in developing and implementing IT policies and strategies to enhance
organizational growth and efficiency. Known for exceptional interpersonal, communication, and leadership skills. Combines
deep technical knowledge with strong business acumen to create and improve technology solutions and related processes that
deliver value to end-users and stakeholders. Possesses robust analytical and problem-solving skills, focusing on regulatory
compliance and reporting.

Key Skills
• Strategic Planning • Governance and Compliance
• Program and Project Management • Team management and leadership
• Digital Transformation • Security Audits and Assessments
• Budget management and forecasting • Cybersecurity and risk management
• Agile and Waterfall methodologies • Software Development Life Cycle (SDLC)
• Data analysis and business intelligence • Change management and process improvement
• Enterprise Resource Planning (ERP) • Cloud technologies and infrastructure
• Networking and Security • Vendor management and negotiation
• Disaster Recovery Planning • Regulatory Adherence
• MS Project & MS Office (Advance)

Consultative Project Engagement:

Senior IT Consultant – Education Works (Pvt.) Ltd. | Karachi, Pakistan | Sep 2017 – Present
• Spearheading IT consultancy services to enhance operational efficiency and support for the company's IT infrastructure,
including managing networks, servers, backup systems, and disaster recovery strategies while leveraging tools like Google
Workspace for Education.
• Overseeing and optimizing the implementation of various ERP modules, including School Management, Daycare
Management, Financial Accounting, and Human Resource Management, ensuring they align with organizational goals and
user needs. Integrating Google tools such as Google Forms for data collection and Google Sheets for real-time data analysis
to streamline processes.
• Designing and developing Business Analytics Dashboards using MS Power BI to provide actionable insights and facilitate
data-driven decision-making across all departments, while utilizing Google Data Studio for real-time reporting and
visualization when applicable.
• Collaborating closely with stakeholders to assess their IT needs, providing tailored solutions that integrate Google
Classroom and other Google tools, and ensuring adherence to Service Level Agreements (SLA) for timely and effective
support.
• Conducting training sessions for staff on the effective use of implemented systems, Google Workspace tools, and business
analytics platforms, fostering a culture of continuous improvement and technology adoption throughout the organization.
• Evaluating emerging technologies and recommending improvements to enhance operational efficiency and maintain a
competitive edge in the education sector, including exploring the benefits of Google Cloud services to support scalable
solutions.
• Leading incident response for critical IT issues, ensuring minimal downtime and quick recovery, thereby enhancing service
reliability and user satisfaction, while utilizing Google’s incident response protocols when managing incidents involving
Google Workspace tools.
Employment History:

Head IT Projects / PMO | OLP Financial Services Pakistan Limited | Karachi, Pakistan | May 2016 – August-2023
• Managed technology initiatives and strategic projects related to IT Service Management (ITSM), software development,
data leakage prevention (DLP), project management, and IT infrastructure using tools such as Jira, and Microsoft Project
to ensure alignment with business objectives and solution design principles.
• Led a team of 15 IT professionals, providing leadership, guidance, and mentorship to support their career growth and
enhance their expertise in IT service desk support, change management, incident management, business requirements
gathering, SLA management, and IT infrastructure through Agile and Scrum methodologies.
• Directed a large team of developers proficient in multiple programming languages, including Oracle Forms/Reports & APEX,
C#, ASP.NET MVC, JavaScript, HTML, JAVA, React, React Native, and Python leveraging Oracle 19c, SQL Server 2016,
MySQL, and MongoDB for backend solutions.
• Developed project charters, statements of work (SOWs), and detailed project plans for IT initiatives, defining scope,
objectives, deliverables, timelines, resources, budget, and quality assurance plans with a focus on solution architecture
throughout the project life cycle, utilizing Gantt charts and Kanban boards for visual progress monitoring.
• Successfully implemented a paperless environment by leveraging digital solutions (e.g., document management systems)
to streamline processes and reduce paperwork, resulting in increased efficiency and reduced costs, while measuring impact
through KPIs and performance metrics.
• Managed relationships with third-party suppliers, negotiating contracts and ensuring adherence to quality standards and
SLAs with a focus on optimal solution design, using ContractWorks to track agreements and compliance.
• Anticipated and mitigated project risks by developing risk management strategies using tools like Risk Register and SWOT
analysis, ensuring project success while showcasing expertise in solution architecture for information security, new business
applications, datacenter management, and IT software licensing.
• Collaborated with stakeholders to prioritize project initiatives, emphasizing solution design principles and alignment with
business goals while employing stakeholder analysis and communication plans to enhance engagement.
• Managed project governance efforts by ensuring compliance with laws, regulations, and industry best practices through
formal governance frameworks and a commitment to sound solution design for risk mitigation.
• Led IT compliance efforts, ensuring adherence to laws, regulations, and industry standards, showcasing a comprehensive
understanding of solution design and compliance.
• Facilitated internal and external audits and inspections, demonstrating a commitment to sound solution design and
compliance practices.

Head of IT | Standard Chartered Leasing Limited | Karachi, Pakistan | October 2007– May 2016
• Managed the IT department of a leasing company, overseeing multiple projects and coordinating the efforts of several
professional teams to ensure successful implementation and alignment with business goals.
• Led a team of 21 IT professionals, providing guidance, mentorship, and support to drive innovation and performance,
utilizing collaboration tools like Microsoft SharePoint for knowledge sharing and documentation.
• Reviewed and implemented IT strategies, policies, and procedures that align with the organization's goals and objectives,
employing ITSM tools such as Request Management System (ServiceNow) for managing IT service delivery and workflow
processes.
• Directed a large team of developers proficient in multiple programming languages, including Oracle Forms/Reports, C#,
ASP.NET, JavaScript, HTML, CSS, React, and React Native, leveraging Oracle 12c, SQL Server 2014, MySQL, and
PostgreSQL for backend solutions.
• Managed all aspects of IT infrastructure with expertise in solution architecture for hardware including DELL, HP, Lenovo
workstations, and Access Points, alongside software solutions such as VMware, Windows & Linux servers, and security
best practices using Sophos.
• Led the implementation of core business applications, as well as other supporting business applications, and provided
training to end-users to enhance user adoption and competency.
• Oversaw all aspects of IT infrastructure, demonstrating expertise in solution architecture for hardware, as well as VMware
for virtualization solutions, Windows & Linux servers, networks, and storage solutions such as SAN (Storage Area Network)
and NAS (Network Attached Storage) systems.
• Managed large-scale technology projects using project management tools such as Microsoft Project, ensuring adherence
to project timelines and budgets while leveraging Waterfall methodologies for project delivery.
• Implemented risk management strategies to minimize the impact of potential threats to the organization’s IT systems,
fostering a proactive approach to information security.
• Managed vendor relationships and negotiated contracts to ensure cost-effectiveness and quality of services.
• Implemented Agile and DevOps practices to improve project delivery and increase efficiency.
• Spearheaded digital transformation initiatives, including on-site and cloud migration utilizing platform Microsoft Azure, and
data analytics leveraging tools such as SQL Server Reporting Services (SSRS) and Hadoop, to enhance the company's
competitive advantage while ensuring compliance with regulatory requirements, security standards, and risk management
practices.
Manager IT | Standard Chartered Leasing Limited | Karachi, Pakistan | April 2005 – September 20
• Managed a team of 10 IT professionals, providing guidance, mentorship, and support to drive innovation and performance.
• Led a team of application developers in the design, development, and implementation of custom software solutions to
support business processes.
• Managed all aspects of IT infrastructure with expertise in solution architecture for hardware including DELL, HP, Lenovo
workstations, and Access Points, alongside software solutions such as VMware, Windows & Linux servers, and security
best practices.
• Developed and executed medium-scale projects, including upgrade the company's network infrastructure and a project to
implement a new CRM system.
• Evaluate and select technology vendors, negotiate contracts, and manage vendor.
• Managed the full software development life cycle, from requirements gathering to deployment and maintenance.
• Supervised the development of software applications and data management systems.
• Implement IT policies and procedures, ensuring compliance with regulatory requirements and industry standards.
• Collaborated with senior leaders across the organization to identify opportunities to leverage technology to drive business
growth and innovation.
• Ensured regulatory compliance and prepared internal & external reports as required.

IT Administrator | Universal Leasing Corporation Limited | Karachi, Pakistan | October 2000 – March 2005
• Implemented an enterprise resource planning (ERP) system, resulting in a 25% increase in productivity and efficiency.
• Developed and executed IT training programs to enhance the skills of the IT team and other employees.
• Conducted regular audits of the company's IT systems to identify vulnerabilities and implemented necessary security
measures.
• Provided technical support to end-users, troubleshooting hardware, software, and network issues.
• Collaborated with cross-functional teams to identify and implement IT solutions that support business objectives.
• Managed vendor relationships and negotiated contracts for IT products and services.
• Supervised Change Management process
• Arranged User Acceptance Test (UAT) sessions

Education
• Masters of Business Administration - MIS | NICE | Karachi, Pakistan
• Bachelor in Commerce | University of Karachi | Karachi, Pakistan

Certification
• Project Management Professional | PMI: 7352784
• Certified Information Security Manager | ISACA: EH-422647
• Certified Information Systems Auditor | ISACA: EH-384165
• ITIL 4 Foundation | PeopleCert: 9980062146757886
• Salesforce Certified AI – Associate | Salesforce: 5150676

Membership
• Project Management Institute (PMI)
• Information Systems Audit and Control Association (ISACA) - Karachi Chapter

Professional Trainings
• Certified Information Security Manager • Digital Transformation Strategy and • Digital Transformation – Masterclass
(CISM) Roadmap
• Digital Transformation Leadership • Defining a Digital Transformation • Business Analysis Fundamentals
Foundation Roadmap
• Business Analysis Modeling Skills & • Certified Business Analysis Professional • The Complete Agile Scrum Fundamentals
Techniques
• Oracle Apex Development • Oracle Database 12c, SQL and PL/SQL • Oracle 9i
Fundamentals
• SQL Server 2022 Masterclass • SQL Server 2008R2, Database • ASP.NET Dot Net Framework 4.6
Administrator
• MS Visual Studio (C#/VB.NET) • VBA Scripting • Project Management Professional
• Project Management Professional • PRINCE2 Foundation • Enterprise Risk Management ISO
31000:2018
• ITIL Foundation V3 • MS Windows Administration • UNIX System Administration
• Roadmap to Information Security • Business Trip, Communication Skills • One-year diploma in Computer Science
• Sangfor PAAS & VDI

References
Available upon request
Career achievements:
In the realm of technology-driven achievements, I have left an indelible mark on diverse facets of business operations through the
strategic application of cutting-edge solutions. Using Oracle 19c, 12g, Oracle Forms & Reports/APEX, C#, ASP.NET MVC, HTML,
CSS, JavaScript, React Native, leveraging Oracle 19c, SQL Server 2008r2-2016, MySQL, and PostgreSQL for backend solutions. I
designed, developed, and implemented a Leasing/Loan and Billing System that revolutionized the leasing process. This automated
system resulted in a remarkable 50% reduction in turnaround time for lease approvals and a commendable 30% decrease in errors.

The integration journey continued with a Financial Accounting System that seamlessly connected with existing systems, delivering
real-time financial insights. The application of this system yielded a notable 25% reduction in the time taken to close monthly books,
enhancing financial reporting accuracy. Similarly, a HR/Payroll System was crafted, utilizing the same technologies, automating payroll
processes and tax calculations. This initiative achieved a substantial 40% reduction in payroll processing time and an impressive 50%
decrease in errors.

Expanding into investment management, an Investment/Liability Management System was developed, leveraging Oracle technologies.
Real-time insights into investments and liabilities resulted in a 20% increase in returns and a 15% reduction in liabilities. Addressing
regulatory requirements, an AML/CT screening system was deployed, ensuring compliance with local regulatory requirements in
Pakistan.

Further technological innovations encompassed a Stock Inventory System that automated inventory processes, leading to a 30%
reduction in holding costs and a 25% decrease in stock outages. A Lodging Post Dated Cheques System streamlined cheque
processing, achieving a 50% reduction in errors and a 20% reduction in processing time.

The technology-driven evolution continued with a Micro Finance Management System, resulting in a 40% reduction in loan processing
time and a 20% increase in the number of loans processed. Transitioning to security and compliance, an electronic Customer Due
Diligence (eCDD) system was successfully integrated, followed by the implementation of a robust IT security policy and procedures.
These initiatives enhanced organizational security posture and ensured regulatory compliance.

I led development project for a School and Daycare Management Systems, a comprehensive platform designed to streamline school
administration processes. It facilitates the management of student data, including personal information, enrollment status, and
academic records.

Strategic leadership extended to the development and implementation of a disaster recovery plan, guaranteeing business continuity
in the face of system failures or natural disasters. Managing multiple project teams, I provided guidance to ensure successful project
outcomes within budget and on time. Relationships with key vendors and suppliers were cultivated, resulting in cost savings and
improved service delivery.

I led and successfully completed a bunch of projects that made our work better and our information more reliable. I used my skills in
things like Oracle 19c, Microsoft SQL Server, and ETL tools to smoothly move lots of data from old systems to new ones. One big win
was moving a tricky Microsoft Finance database to the cloud, which made it 30% faster to get data and improved the whole system by
25%. I also led a project to move financial data to a stronger Oracle 19c database, making it 40% less repetitive and improving how
accurate our reports are. These projects needed careful planning to make sure the data stayed consistent and trustworthy. By working
closely with different teams, I cut the time our systems were down, lessened potential problems, and made the data 20% more
accessible overall. These successes show I'm really good at making sure data moves happen smoothly and bring real benefits to the
organization.

Embracing Agile and DevOps methodologies, I orchestrated a shift towards improved project management processes and increased
productivity. Training sessions conducted for end-users and technical staff on various software applications and systems significantly
enhanced user adoption and satisfaction. In summary, these achievements showcase my comprehensive expertise in leveraging
technology for strategic planning, implementation, and organizational success.

I spearheaded a transformative initiative that resulted in the successful integration of two technology organizations, seamlessly
blending their distinct capabilities and fostering a synergistic environment. Employing a meticulous due diligence process, I identified
strategic alignment points and potential areas for optimization, ensuring a harmonious integration of systems and personnel. Through
strategic negotiations and collaboration with key stakeholders, I facilitated the acquisition, leading to increased market share and
expanded technological capabilities. Leveraging my expertise in navigating the complexities of technology portfolios, I orchestrated a
smooth transition, minimizing disruptions and maximizing operational efficiencies. The integrated entity not only realized immediate
cost synergies but also accelerated innovation through the convergence of diverse technological strengths. This achievement stands
testament to my proficiency in navigating the intricate landscape of Technology Mergers and Acquisitions, delivering value and
sustainable growth for the organizations involved.

Overall, my extensive experience in IT has enabled me to achieve many significant accomplishments throughout my career. I am
confident that my experience, leadership skills, and project management expertise will enable me to make valuable contributions to
any organization.

These accomplishments reflect a comprehensive and successful tenure in technology development and implementation, showcasing
proficiency in diverse technologies and a consistent ability to deliver impactful results.