Musa

 CONTACT
MUSA IBRAHIM OTIEBI
@ [open contact info](look above in the "contact info" section)
O [open contact info](look above in the "contact info" section)
, 23A, Franka Str, Lviv, Lviv Oblast, 79005

 SKILLS

 EXPERIENCE

English language advanced
ScandiHire
Ukrainian language basic
2022 - 2023
Call center service Communication and Customer service
Ukraine, Lviv Problem solving

ScandiHire

Call center customer service

Demonstrated excellent customer service and problem resolution skills
during one year of experience as a Call Center Operator for
SecondiHire Company. Handled an average of 50 calls per day, responding
to customer inquiries and resolving customer issues in an efficient
and friendly manner.
Identified customer needs and provided appropriate solutions to meet their
expectations.
Rommus

2024 - 2024
Warehouse Associate
Ukraine, Lviv

Warehouse Associate

ROMMUS | 2024

Key Responsibilities:
-Unpacked, sorted, and organized incoming goods efficiently, ensuring
accurate inventory management.
-Maintained a clean and safe work environment in compliance with
company policies and safety standards.
-Operated warehouse equipment such as forklifts, pallet jacks, and hand
trucks to transport materials.
-Collaborated with team members to optimize storage space and improve
workflow.
-Conducted regular stock checks and reported discrepancies to supervisors
to maintain inventory accuracy.
Training center teacher

-
English teacher
English Teacher – Compass
Lviv, Ukraine

Taught English to groups of 19-30 students, aged 12–16, focusing on
improving conversational fluency, grammar, and vocabulary.
Designed and implemented engaging lesson plans tailored to students’
language proficiency levels and learning needs.
Conducted interactive activities such as role-plays, group discussions, and
games to enhance communication skills.
Monitored student progress through regular assessments and provided
constructive feedback to support their development.
Created a positive and supportive classroom environment to motivate
students and foster a love for language learning.

 EDUCATION

Uzhhorod national university

6th year medical student
Medical student