Анна

Anna Tarhanchuk
Phone:
[open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
LinkedIn: anna-tarhanchuk

PROFESSIONAL SUMMARY
Detail-oriented professional with experience in project coordination, data collection and analysis, risk
management, and customer relationship management across various industries, including banking, retail,
and hospitality. Skilled in optimizing workflows, preparing analytical reports, monitoring project indicators,
and supporting CRM and project management systems. Strong leadership capabilities with experience in
team supervision and facilitating communication between internal teams and external partners.

KEY COMPETENCIES
 Technical Skills: SQL, CRM tools, Power BI, Microsoft Excel, PowerPoint
 Soft Skills: Leadership, Problem-Solving, Analytical Thinking, Effective Communication, Team
Collaboration
 Languages: English (C1), Ukrainian (Fluent), Italian (A2)

PROFESSIONAL EXPERIENCE

Co-Leader of Evaluation Work Package (5 projects: JACARDI, Stockpile, SHIELD, NFP2, MISUPH)
July 2024 – Present

 Co-lead project activities, supporting planning, coordination, and implementation across work
packages;
 Develop and apply monitoring frameworks and indicators to track progress and support reporting;
 Analyse and visualise data to inform decision-making and communicate findings to partners and
stakeholders;
 Coordinate with consortium members to ensure data consistency and timely delivery of outputs.

Analyst | Public Health Center of Ukraine, Kyiv
July 2024 - Present

 Planned and coordinated project activities, ensuring timely delivery of milestones;
 Facilitated communication between project teams and external partners;
 Collected and analyzed project indicators to monitor performance and support decision-making;
 Prepared reports, briefings, and documentation to support decision-making;
 Monitored project progress and contributed to problem-solving and risk mitigation.

Analyst | ЕКО Retail Chain, Kyiv
September 2021 – February 2022

 Created and analyzed sales and marketing reports (e.g., SL reports);
 Managed marketing budgets and billing processes for campaigns, ensuring accurate allocation and
billing;
 Maintained and optimized CRM systems and databases.

CRM Analyst | Proxima Research, Kyiv
May 2021 – August 2021
  Generated and maintained customer relationship management reports;
 Provided technical support and troubleshooting for CRM system users;
 Analyzed and resolved CRM-related system errors.

Economist | ГЛОБУС Bank, Kyiv
November 2019 – March 2021

 Prepared financial and P&L reports for senior management;
 Streamlined banking processes to improve operational efficiency;
 Managed customer requests related to deposit accounts.

Event Coordinator | Kyiv Mathematical Olympiads, Kyiv
2016 – 2019

 Organized and facilitated national and international mathematics competitions;
 Collaborated with the Ministry of Education for the successful execution of EGMO 2019.

EDUCATION

Taras Shevchenko National University of Kyiv
Bachelor's Degree in Mathematics
September 2016 – May 2020
 Faculty: Mechanics and Mathematics
 Specialization: Mathematical Methods of Computing, Information Security, and Machine
Learning
