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City of residence:
Kyiv
Ready to work:
Remote
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ALINA
WORK EXPERIENCE STOIANOVA
RECRUITER
“NDA”
January 2025 - present
RECRUITER
CONTACT
INFORMATION:
[open contact info ](look above in the "contact info" section) “Security - Complex”
[open contact info ](look above in the "contact info" section) December 2023 - January 2025
Telegram: @alisha_st
I HAVE EXPERIENCE IN
ZENDESK,
SLACK, JIRA.
SOFT SKILLS: CUSTOMER SERVICE
I AM KNOWLEDGEABLE
Teamwork MANAGER
ABOUT THE EXCEL,
Communication
OUTLOOK, WORD PROGRAMS,
Strong analyticalAND
MONITORING skills and
CONTROL
KPI, approach
processes-based SLA in “Lime” 2023 - 2024
DEEP
dealing with issues resolution OF
UNDERSTANDING
CUSTOMER
Proactive, willing to help, ready
SUPPORT PROCESSES CHIEF STATE INSPECTOR
to resolve issues
I HAVE EXPERIENCE IN
I quickly adapt to changes in
ZENDESK,
differentSLACK,
situations.JIRA.
IOpen
AM toKNOWLEDGEABLE
new ideas and
Main Department of the Tax Service
approaches. THE EXCEL,
ABOUT
OUTLOOK, WORD PROGRAMS, Kyiv 2021 - 2023
Attentive to detail which helps to
MONITORING AND CONTROL
achieve quality
KPI,results
SLA
Self-motivated
DEEP in a remote workOF
UNDERSTANDING
environment
CUSTOMER
EDUCATION
SUPPORT PROCESSES
HARD SKILLS:
20 1 7
Candidate Sourcing, Boolean/X-
BACHELOR OF LAW
Ray Search N a ti o n a l U n i v e rsi ty “ O d e sa L a w A cad e my” ,
Advanced LinkedIn Sourcing & O d e sa
Outreach
Screening & Shortlisting 20 20
Conducting Interviews MASTER OF LAWS
Writing Job Descriptions N a ti o n a l U n i v e rsi ty “ O d e sa L a w A cad e my” ,
Recruitment Pipeline O d e sa
Management
KPI Tracking & Reporting
CRM Systems Burma
LinkedIn Recruiter, Google
Workspace, Notion
WORK EXPERIENCE STOIANOVA
RECRUITER
“NDA”
January 2025 - present
RECRUITER
CONTACT
INFORMATION:
[
[
Telegram: @alisha_st
I HAVE EXPERIENCE IN
ZENDESK,
SLACK, JIRA.
SOFT SKILLS: CUSTOMER SERVICE
I AM KNOWLEDGEABLE
Teamwork MANAGER
ABOUT THE EXCEL,
Communication
OUTLOOK, WORD PROGRAMS,
Strong analyticalAND
MONITORING skills and
CONTROL
KPI, approach
processes-based SLA in “Lime” 2023 - 2024
DEEP
dealing with issues resolution OF
UNDERSTANDING
CUSTOMER
Proactive, willing to help, ready
SUPPORT PROCESSES CHIEF STATE INSPECTOR
to resolve issues
I HAVE EXPERIENCE IN
I quickly adapt to changes in
ZENDESK,
differentSLACK,
situations.JIRA.
IOpen
AM toKNOWLEDGEABLE
new ideas and
Main Department of the Tax Service
approaches. THE EXCEL,
ABOUT
OUTLOOK, WORD PROGRAMS, Kyiv 2021 - 2023
Attentive to detail which helps to
MONITORING AND CONTROL
achieve quality
KPI,results
SLA
Self-motivated
DEEP in a remote workOF
UNDERSTANDING
environment
CUSTOMER
EDUCATION
SUPPORT PROCESSES
HARD SKILLS:
20 1 7
Candidate Sourcing, Boolean/X-
BACHELOR OF LAW
Ray Search N a ti o n a l U n i v e rsi ty “ O d e sa L a w A cad e my” ,
Advanced LinkedIn Sourcing & O d e sa
Outreach
Screening & Shortlisting 20 20
Conducting Interviews MASTER OF LAWS
Writing Job Descriptions N a ti o n a l U n i v e rsi ty “ O d e sa L a w A cad e my” ,
Recruitment Pipeline O d e sa
Management
KPI Tracking & Reporting
CRM Systems Burma
LinkedIn Recruiter, Google
Workspace, Notion
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The candidate's resume is posted at https://www.work.ua/resumes/12388514/