Олег

OLEH MAKSYMIV
ERP SPECIALIST

PROFILE
Detail-oriented ERP Specialist with experience in implementing and supporting
ERP systems and a strong foundation in system administration and software
development. Proficient in troubleshooting, configuring, and optimizing systems
to improve business operations. Passionate about expanding my skills in system
administration and software development, with hands-on experience in server
management, database management, and automation tools. Eager to leverage my
CONTACT and development teams.

[open contact info](look above in the "contact info" section)
WORK EXPERIENCE
[open contact info](look above in the "contact info" section) AB System 2024 - PRESENT
ERP Specialist
Lviv, Hotkevych Street 20
Implemented and maintained ERP solutions tailored to client needs,
LinkedIn: olehmaks ensuring seamless operations.
Conducted data analysis and process optimization to support
business decision-making.
EDUCATION Trained end-users on ERP functionalities, enhancing system adoption
and utilization.

2022 - 2024 2023-2024
LVIV POLYTECHNIC Zone3000
NATIONAL UNIVERSITY Customer Support Representative
Master of Computer Science
Provided professional and timely customer support for IT-related
2018 - 2022 services, ensuring a 98% satisfaction rate.
Lviv Polytechnic Resolved technical issues and guided customers through
troubleshooting processes.
National University
Collaborated with cross-functional teams to enhance customer
Bachelor of Computer Science service workflows and improve efficiency.

SKILLS HARD SKILLS
ERP Systems:
Project Management Implementation, configuration, and support of ERP solutions.
Public Relations Data migration, system integration, and troubleshooting.
Teamwork Process optimization for enhanced business operations.
Programming and Database Management:
Time Management Python: Basics of scripting and automation.
Leadership SQL: Database design, queries, and optimization.
Effective Communication Delphi: Application development and debugging.
SQL Server: Setup, administration, and query execution.
Critical Thinking IT and Technical Proficiency:
Windows and Linux OS management and troubleshooting.
Network fundamentals and basic IT support.
LANGUAGES CRM tools and ticketing systems for customer support.
Web and Tools Expertise:
Ukrainian (Fluent) Basic HTML/CSS knowledge.
English (Intermediate) Knowledge of IT service management tools like Jira.
Experience with LinkedIn and professional networking tools.