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Аліна
Перекладач англійської
Considering positions:
Перекладач англійської, Рекрутер
City of residence:
Pereiaslav
Ready to work:
Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/12539894/
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Summary
Customer-focused, passionate professional energized by effectively communicating with hotel guests and ensuring they have a great experience. Provides exceptional customer service and increases revenues in fast-paced, competitive environments. Adaptable relationship builder with strong organization and communication skills who works persistently to exceed customer expectation and drive business growth.
Skill Highlights
• Emotional intelligence;
• Creativity;
• Complex problem solver.
• Empathy;
• Innovative;
• Service-focused;
Experience
01/2013 to 09/2023
• Global Restaurant Group - Ukraine, operator KFS restaurants (member of the restaurant team);
• Ikos Olivia Hotel, F/B department, Greece (waitress);
• City Park Hotel Kyiv (receptionist);
• Hotel Ibis Kyiv Railway Station (waitress);
• Districtfive restaurant, Birzebbuga (waitress);
• The Phoenicia Hotel, Floriana (hostess);
• Zen Sushi to go – Sky Parks (cashier).
Education
2012 - 2018 Kiev National University of Trade and Economic, faculty of restaurant - hotel and tourism businesses, specialty - international tourism business.
Certifications
Master degree
Customer-focused, passionate professional energized by effectively communicating with hotel guests and ensuring they have a great experience. Provides exceptional customer service and increases revenues in fast-paced, competitive environments. Adaptable relationship builder with strong organization and communication skills who works persistently to exceed customer expectation and drive business growth.
Skill Highlights
• Emotional intelligence;
• Creativity;
• Complex problem solver.
• Empathy;
• Innovative;
• Service-focused;
Experience
01/2013 to 09/2023
• Global Restaurant Group - Ukraine, operator KFS restaurants (member of the restaurant team);
• Ikos Olivia Hotel, F/B department, Greece (waitress);
• City Park Hotel Kyiv (receptionist);
• Hotel Ibis Kyiv Railway Station (waitress);
• Districtfive restaurant, Birzebbuga (waitress);
• The Phoenicia Hotel, Floriana (hostess);
• Zen Sushi to go – Sky Parks (cashier).
Education
2012 - 2018 Kiev National University of Trade and Economic, faculty of restaurant - hotel and tourism businesses, specialty - international tourism business.
Certifications
Master degree
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The candidate's resume is posted at https://www.work.ua/resumes/12539894/