Aniket

Customer service manager

Considering positions:: Customer service manager, Helpdesk manager
Age:: 27 years
City of residence:: Kyiv
Ready to work:: Remote

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ANIKET DILIP ZENDE
CUSTOMER SERVICE MANAGER

Bishkek, Kyrgyzstan
(look above in the "contact info" section) · (look above in the "contact info" section)

Date of birth
21/05/1998 Profile
Dynamic Customer Service Manager with extensive experience in client
Nationality relations and team leadership, poised to leverage a solid foundation in the
Indian healthcare sector. Proven capabilities in fostering positive client interactions
and adept at managing high-pressure situations. Expertise includes enhancing
Driving license customer satisfaction through effective strategies and maintaining strong
MH 12 20230073577 professional connections. Demonstrated proficiency in multitasking and time
management, complemented by a comprehensive understanding of customer
psychology gained from a medical education background. Committed to driving
Skills
organizational success through exceptional service and support.
Customer Relations

Team Leadership Employment History
Customer Service Manager, Royal Group, Nigeria (REMOTE WORK)
Time Management
April 2021 — January 2023
Client Satisfaction In the role of Customer Service Manager at Royal Group, Nigeria, responsibilities
include overseeing customer service operations and ensuring a high level of
Service Delivery client satisfaction. Leadership skills are applied to guide the team effectively,
fostering a culture of excellence and responsiveness to customer needs. The
Multitasking focus is on developing strategies that enhance customer relationships and
streamline service delivery, which is essential for maintaining the company's
reputation.
Languages
• Implemented customer service strategies to boost client satisfaction and
ENGLISH
loyalty.

RUSSIAN • Trained and mentored staff to improve service delivery and performance.

• Managed customer feedback processes to identify and address service
gaps.

• Collaborated with other departments to ensure seamless service
operations.

MARKITING MANAGER, EURASIAN INTERNATIONAL UNIVERSITY,
Bishkek
August 2023 — February 2025

A
C

Aniket

Customer service manager

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