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Vitalii

Operations Assistant, Administrative Support Specialist

Considering positions:
Operations Assistant, Administrative Support Specialist, Диспетчер, Спеціаліст з маркетингу
Age:
48 years
City of residence:
Liuboml
Ready to work:
Remote

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VITALII STEPANIUK
Liuboml, Volyn, Ukraine · [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) · LinkedIn · Upwork

Summary
Well organized and detail-oriented professional with extensive experience in logistics coordination,
dispatching, English tutoring, translation, and administrative support. Adept at managing high-
pressure situations, ensuring smooth operations, and maintaining accurate documentation. Strong
ability to communicate effectively with international teams, synchronize shipments, and resolve
issues under tight deadlines. C1-level English proficiency and a commitment to professionalism,
reliability, and efficiency.

Core Competencies

• Email Management: Expert in monitoring and organizing high-volume inboxes, with the
ability to manage and allocate tasks based on email content.
• Logistics Coordination & Shipment Processing: Dispatching, Route Optimization, Document
Tracking & Invoice Preparation
• Document Tracking: Proficient in ensuring timely submission of documents, following up
with team members, and maintaining accurate records.
• Administrative & Customer Support: Skilled in arranging meetings, travel arrangements,
managing calendars, and conducting research with attention to detail.
• Language Proficiency: Fluent in English, with experience in tutoring and translating English
to Ukrainian, Russian, and Spanish.
• Tech Proficiency: Advanced user of Microsoft Office, particularly Excel and Word, with a
deep understanding of WordPress and marketing automation tools.
• Professionalism: Reliable, punctual, and committed to maintaining the highest standards of
professionalism in all tasks, problem solving experience

Professional Experience

Shipping & Logistics Coordinator
Worldwide Organization | 1999-2002
• Managed interbranch communication, ensuring smooth shipment synchronization across
international locations.
• Prepared shipping documents, invoices, and translations for cross-border transportation.
• Communicated with international branches to coordinate deliveries and resolve logistical
challenges.
• Worked under tight deadlines to meet sudden shipment requirements, demonstrating
exceptional problem-solving skills.
Language Tutor and Translator

Self-Employed / Online Language Schools | 1998-1999, 2002-2005, 2015-Present

• Provided hundreds of personalized English lessons to students at various levels, including up
to C1 proficiency, both privately and in collaboration with online schools like SkyEng and
Trainlang.
• Adapted teaching strategies to cater to diverse student needs, ensuring effective language
acquisition.
• Specialized in translating documents between English, Ukrainian, and Russian, with a focus
on accuracy and cultural relevance.

WordPress Specialist | Marketing Automation Expert

Freelance | 2010-Present

• Built and managed WordPress websites, optimizing user experience and functionality.
• Developed automated marketing strategies, including email follow-ups and sales funnels.
• Managed administrative tasks, including scheduling, travel arrangements, and document
tracking.

Technical Skills

• Microsoft Office Suite (Excel, Word, PowerPoint)
• WordPress Website Development & SEO
• Tech-Savvy & Computer Proficiency
• Marketing Automation Tools
• Email Management Systems

Language Skills

• English: Fluent
• Ukrainian: Native
• Russian: Fluent
• Spanish: Pre-Intermediate

2

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