Emmy

Sales and customer support Representative, 40 000 UAH

Considering positions:
Sales and customer support Representative, Sales manager, Customer service representative, Copywriter, Trader, Project manager, Author, Медіабаєр, Team lead, Call center operator
Employment type:
full-time
Age:
30 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

Assistant Sales representative

from 05.2025 to 10.2025 (6 months)
CRYSTAL CAR SHIPPING, INC( transportation and logistics), Kyiv (Transportation and logistics)

Coordinated door-to-door vehicle shipping services for customers across the continental United States.
- Managed communication between customers, carriers, and dispatch teams to ensure efficient scheduling and delivery.
- Prepared and processed shipping documentation, including bills of lading, quotes, and invoices. Utilize CRM [BATS] to handle delivery exceptions.
- Convert leads to quotes and quotes to orders.
- Worked closely with carriers to negotiate rates, confirm pickup and delivery date and time.
- Responded to customer inquiries with professionalism, resolving issues quickly and maintaining client satisfaction.

Assistant Sales representative

from 06.2024 to now (1 year 10 months)
Ardmor Inc, Remote (Construction, architecture, interior design)

Following up with customers that wants their windows, doors and glass replaced or repaired .
Providing quotes to customers through QMS
Following up with suppliers for window , door and glass replacements.
And any other job as assigned by the sales manager

Customer support representative

from 03.2022 to 04.2023 (1 year 2 months)
Orthodontics Experts, Remote (Medicine, pharmacy)

Taking incoming calls and booking appointment for braces Providing information about pricing solving all customers related problems

Sales representative

from 01.2021 to 01.2022 (1 year)
American international logistics, Remote (Transportation and logistics)

• Converting leads into new customers
• Tracking of cars from pick up location to delivery point.
• Tracking calls from customers to help link them with carriers (transport companies)
• Inputting of clients information into the CRM system.
• Providing quotes to customers through phone calls
• Processing customers payments.
• Managing carriers by making sure a customer's car is picked up on time and delivered safely at their doorstep.
• Providing customers complaints on the phone
• Posting of cars on central dispatch
• Generating reports
• Dispatching of orders.

Education

University of uyo

Petroleum Engineering, Other countries
Higher, from 2020 to 2025 (5 years)

Knowledge and skills

  • Attentiveness
  • Communicability
  • Conducting negotiations
  • Active sales
  • Handling objections
  • Responsibility
  • Phone sales
  • AnyDesk
  • HubSpot
  • Microsoft
  • The Bat!
  • Ability to work in multitasking mode
  • Educability

Language proficiencies

English — fluent

References

Thomas uwemedimo

Thomas uwemedimo

Sales manager, Ardmo

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