Eunice

Eunice Johnson-Oladayo
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Coimbra,Portugal

WORK EXPERIENCE
Orthodontic Experts Mar.2025 - Feb 2026
Customer Support Representative. Remote ( IL, WI , IN )
• Orthodontic experts specializes in delivering top-tier orthodontic treatment and streamlined practice management services.
• Respond to patient inquiries promptly via calls, texts arid emails providing accurate information and resolving issues to ensure
high customer satisfaction.
• Assist patients in scheduling appointments and managing their treatment plans to ensure smooth and efficient service delivery.
• Contributing to revenue growth at Orthodontic experts by enhancing orthodontic care processes and streamlining practice
operations.

Great wide trucking Aug.2024 - Feb 2025
Dispatcher Remote ( Dallas , TX )
• Great wide trucking is a freight brokerage firm specializing in connecting shippers and carriers to streamline supply chain
logistics across North America.
• Coordinated daily routes and schedules for a fleet of over 30 trucks to ensure timely deliveries across multiple states.
• Communicated effectively with drivers and customers to resolve delivery issues and provide updates on shipment statuses.
• Managed and prioritized dispatch requests to optimize fleet utilization and reduce fuel consumption.

Critical Supply Solutions Jun.2022 - Aug 2024
Logistics Customer Support Representative Remote ( Kilgore , TX )
• Critical Supply Solutions is a logistics company specializing in both regional and long-haul freight services, with fully licensed
and insured drivers committed to professionalism.
• Coordinated with client daily to address logistics challenges and guarantee prompt delivery of essential supplies, enhancing
customer satisfaction.
• Processed and tracked shipments to ensure accuracy and timely updates for clients.
• Increased revenue by 10—15% by improving route planning efficiency and reducing fuel consumption across the fleet.
•

National Hospital Abuja Mar.2022 - June 2022
Medical Intern Abuja, Nigeria
• National Hospital Abuja is a major public hospital in Nigeria, known for offering high-quality healthcare and serving as a
referral center in the region
• Assisted in the diagnosis and treatment of patients under the supervision of senior physicians, ensuring adherence to hospital
protocols and patient safety standards.

Crystal car shipping Nov .2020 - Feb 2022
Sales Representative Zaporhyzye, Ukraine
• Crystal Car Shipping is a trusted provider of auto transport services, facilitating smooth vehicle relocating with a focus on
customer satisfaction and nationwide coverage.
• Negotiated carrier agreements that cut shipping costs by 30% directly increasing company profitability without impacting quality
service quality.

CERTIFICATIONS, SOCLS & INTERESTS
• Certification: First Aid Certification; Basic Life Support (BLS) HIPAA / Patient Data Protection Training
• Skills: Data Analysis; Shipment Tracking and Delivery Operations; Problem Solving ;Complaint Resolution; Imploring ways
to improve efficiency in service-based businesses
• Interests: Weightlifting ;Swimming; Going to the park on a sunny day; Learning new skills