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Фінансист, менеджер
Considering positions:
Фінансист, менеджер, Sales agent, Customer support representative, Finance assistant, Head of customer support
City of residence:
Kharkiv
Ready to work:
Remote
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Anastasiia Tokar
Personal information Foreign languagues
Date of birth 09/02/1997 (28 years old) English Advanced (C1)
Country Ukraine (willing to relocate) Turkish Intermediate (B1)
Russian, Ukrainian Native
Contact information
Phone number [open contact info ](look above in the "contact info" section) Skills
(Viber/Telegram/Whatsapp)
PC Microsoft Office (Word,
E-Mail [open contact info ](look above in the "contact info" section) Excel, PowerPoint ) Opera,
Chrome, Firefox, Safari,
Skype veneziya1212 Skype, Zoom, Google docs.
CRM platforms
Certificates IELTS, TEOC, QA, British
Education Council
2018-2019 Kharkiv State University of
Food Technology and Trade
Master’s Degree in Finance, Additional skills
Banking, and Insurance,
with Honors Driver's license from 2017 category B
2014 - 2018 Kharkiv State University of
Food Technology and Trade Courses and seminars
Bachelor’s Degree in Finance
and Credit 12.2020 - 02.2021 Teacher activity group of
British Counsil Certtification
2020 Advanced English (Kadikoy,
Istanbul) preparation to
exam IELTS
2020 TEFL.IE Teaching English
Online course
2019 QA
Page 1 / 3
Work experience
04/2025 - present Personal Sales Manager |
Rent Luxe Car, Italy (remote)
Managed high-end client
accounts and luxury car
rentals across Europe
Coordinated bookings,
deliveries, and client
communications, ensuring
seamless service.
Negotiated contracts,
prepared invoices, and
oversaw transaction
accuracy.
Delivered premium
customer service, building
long-term client
relationships.
Supported business growth
through upselling and
tailored client solutions.
06/2024-09/2024 Customer Support Specialist
| Softonic, Kyiv (Ukraine,
remote)
Provided technical support
to English-speaking
customers across multiple
channels
Assisted clients via live chat,
email, and phone, resolving
technical issues efficiently.
Managed and executed
technical support cases,
ensuring timely resolution.
Maintained high customer
satisfaction through clear
communication and
problem-solving.
Documented cases and
collaborated with internal
teams to improve support
processes.
Page 2 / 3
07/2022- 01/2024 Financial Manager |
Brueder Auto Sales LLC,
Jacksonville, FL, USA (onsite)
Managed financing, sales,
and administrative
operations for a car
dealership
Facilitated client financing
through banks (Westlake
Financial), ensuring smooth
approvals.
Processed and submitted all
required DMV
documentation accurately
and on time.
Handled accounting,
invoicing, and all types of
sales transactions.
Supported sales growth by
managing client
relationships and ensuring
high customer satisfaction.
09/2018 - 02/2022 English Tutor | Self-
Employed, Kharkiv (onsite
and remote)
Provided personalized
online English lessons for
students of various levels
Conducted online courses
focused on exam
preparation, language level
improvement, and practical
communication.
Designed tailored lessons
for travel, business English,
and professional
communication needs.
Monitored student progress
and adapted teaching
methods to ensure learning
outcomes.
Built strong student
relationships through
engaging and interactive
online sessions.
Page 3 / 3
Personal information Foreign languagues
Date of birth 09/02/1997 (28 years old) English Advanced (C1)
Country Ukraine (willing to relocate) Turkish Intermediate (B1)
Russian, Ukrainian Native
Contact information
Phone number [
(Viber/Telegram/Whatsapp)
PC Microsoft Office (Word,
E-Mail [
Chrome, Firefox, Safari,
Skype veneziya1212 Skype, Zoom, Google docs.
CRM platforms
Certificates IELTS, TEOC, QA, British
Education Council
2018-2019 Kharkiv State University of
Food Technology and Trade
Master’s Degree in Finance, Additional skills
Banking, and Insurance,
with Honors Driver's license from 2017 category B
2014 - 2018 Kharkiv State University of
Food Technology and Trade Courses and seminars
Bachelor’s Degree in Finance
and Credit 12.2020 - 02.2021 Teacher activity group of
British Counsil Certtification
2020 Advanced English (Kadikoy,
Istanbul) preparation to
exam IELTS
2020 TEFL.IE Teaching English
Online course
2019 QA
Page 1 / 3
Work experience
04/2025 - present Personal Sales Manager |
Rent Luxe Car, Italy (remote)
Managed high-end client
accounts and luxury car
rentals across Europe
Coordinated bookings,
deliveries, and client
communications, ensuring
seamless service.
Negotiated contracts,
prepared invoices, and
oversaw transaction
accuracy.
Delivered premium
customer service, building
long-term client
relationships.
Supported business growth
through upselling and
tailored client solutions.
06/2024-09/2024 Customer Support Specialist
| Softonic, Kyiv (Ukraine,
remote)
Provided technical support
to English-speaking
customers across multiple
channels
Assisted clients via live chat,
email, and phone, resolving
technical issues efficiently.
Managed and executed
technical support cases,
ensuring timely resolution.
Maintained high customer
satisfaction through clear
communication and
problem-solving.
Documented cases and
collaborated with internal
teams to improve support
processes.
Page 2 / 3
07/2022- 01/2024 Financial Manager |
Brueder Auto Sales LLC,
Jacksonville, FL, USA (onsite)
Managed financing, sales,
and administrative
operations for a car
dealership
Facilitated client financing
through banks (Westlake
Financial), ensuring smooth
approvals.
Processed and submitted all
required DMV
documentation accurately
and on time.
Handled accounting,
invoicing, and all types of
sales transactions.
Supported sales growth by
managing client
relationships and ensuring
high customer satisfaction.
09/2018 - 02/2022 English Tutor | Self-
Employed, Kharkiv (onsite
and remote)
Provided personalized
online English lessons for
students of various levels
Conducted online courses
focused on exam
preparation, language level
improvement, and practical
communication.
Designed tailored lessons
for travel, business English,
and professional
communication needs.
Monitored student progress
and adapted teaching
methods to ensure learning
outcomes.
Built strong student
relationships through
engaging and interactive
online sessions.
Page 3 / 3
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The candidate's resume is posted at https://www.work.ua/resumes/12711166/