Kyryl

Kyryl Horalevych
07.02.1986 (38 Jahre alt)
Mühlstr. 46
65597 Hünfelden, Deutschland
Telefonnummer [open contact info](look above in the "contact info" section)
Email-Adresse: [open contact info](look above in the "contact info" section)
Messengers: [open contact info](look above in the "contact info" section)

Ausbildung
2004-2007 University of Applied Sciences, Wiesbaden, Germany, Business Administration, Bachelor of
Art

Arbeitserfahrung
2006-2007 (Juni), Feuerwache 1, Mainz-Kastel, Deutschland, Feuerwehrmann (Praktikum).
2007 (Juni) – 2008 (September) REWE Group, Wiesbaden, Deutschland, Einzelhandelskaufmann
2008 (Oktober) – 2009 (November) – „Smash“, Sumy, Ukraine, Systemadministrator.
2009 (Dezember) – 2011 (Dezember) Berlin GmbH, Dnepr, Ukraine, Sales Manager, Support.
2012 (Januar) – 2015 (Juli) - TM Master, Kiev, Ukraine, Teamleader, Kundenservice.
2015 (Juli) – 2018 (Januar) – Vinted, deutsche Abteilung, KleiderKreisel GmbH, Senior Agent,
Kundenservice
2018 (Februar) – 2020 (Oktober) – Majorel/Microsoft, Szczecin, Polen, Senior Agent, Kundenservice.
2020 (Oktober)- bis jetzt – HS-Soft AG, Küssnacht, Schweiz, (Filiale Odessa), technischer Support.

Sprachkenntnisse
Russisch, Ukrainisch – Muttersprachen
Deutsch – Proficiency, C2
Englisch – Upper Intermediate

Sonstiges
Hobbies –Sport, Literature, Kino, Musik, Choppers
Education
2004-2007 University of Applied Sciences, Wiesbaden, Germany, Business Administration, Bachelor of
Art

Work Experience
2006-2007 (June) Fire station 1, Mainz-Kastel, Germany, fireman.
2007 (June) – 2008 (September) REWE Group, Wiesbaden, Germany, trained retail dealer. Main
responsibilities: manager assistance in all branches of the store, communication with customers and
dealers, accounting of goods.
2008 (October) – 2009 (November) – “Smash”, Sumy, Ukraine, system administrator.
2009 (December) – 2011 (December) Berlin LLC, Dnepr, Ukraine, Sales Manager. Main responsibilities:
logistics and wholesale of the company's product.
2012 (January) – 2015 (July) TM Master, Kiev, Ukraine, team leader, customer support. Main
responsibilities: shift planning, reporting to top managers, phone calls, correspondence with the
customers.
2015 (July) – 2018 (January) Vinted, German department, KleiderKreisel LLC, Senior Agent, customer
support. Main responsibilities: answers to customer emails, assistance in solving different customer
problems.
2018 (February) 2020 (October) – Majorel/Microsoft, customer support. Main responsibilities: answer
customers phone-callsand emails, ticket creation.
2020 (October) - until now - HS-Soft AG, Küssnacht, Switzerland, (Odessa branch), technical support.

Languages
Russian, Ukrainian – native languages
German – Proficiency, C2
English – Upper Intermediate

Hobbies
Sport, literature, movies, music, choppers