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Arsen
Менеджер з продажу
- Considering positions:
- Менеджер з продажу, Інтернет-маркетолог, Customer service manager, Медіабаєр, Support manager, Фахівець soft-collection, Фахівець з закупівель, Рекрутер, Диспетчер, Торговий представник
- Age:
- 20 years
- City of residence:
- Lviv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/12787153/?puid=6296
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ABOUT ME
ARSENII Ukraine, Lviv, Lviv, Ukraine
KOTYK
Customer-focused Senior Support [open contact info ](look above in the "contact info" section)
Specialist with experience in the
iGaming industry, specializing in [open contact info ](look above in the "contact info" section)
CUSTOMER SUPPORT
high-quality player support and
handling complex and escalated
cases. Strong in working with CRM
systems and closely collaborating
with Team Leads on quality WORK EXPERIENCE
control, performance monitoring,
and process improvement. Known IGAMING Customer support
for a structured, quality-driven Ukraine
approach, excellent Jan 2023 - Feb 2024 • Experienced Customer Support Specialist in the iGaming
industry, providing high-quality support via live chat and email,
communication skills.
assisting players with account management, payments,
bonuses, and verification processes. Skilled in handling
sensitive and complex cases, resolving issues efficiently,
working with CRM systems
SKILLS
CUSTOMER COMMUNICATION APPS Senior Support Specialist
Ukraine
ENGLISH Mar 2024 - Dec 2025 Сlosely collaborating with the Team Lead to monitor and review
agent performance, conduct quality checks, and ensure
SUPPORT MANAGER adherence to support standards. Provided high-level support via
live chat and email, handled complex and escalated cases related
to accounts
LEADERSHIP
STRESS RESISTANCE
UKRAINIAN EDUCATION
MULTITASKING
FITZWILLIAM Diploma on digital marketing & PR
INSTITUTE
Ireland Successfully completed an intensive one-year professional
2025 program at Fitzwilliam Institute, delivered fully in English, with a
strong focus on Digital Marketing, PR, SEO, and strategic online
LINKS communications. Developed advanced expertise in building and
promoting digital products, marketing strategy, brand positioning,
Telegram: content strategy, and performance-driven promotion, working on
@senchik01 real-world projects and acquiring a strong, business-oriented
approach to digital growth and audience acquisition.
LinkedIn:
https://lnk.ua/qr/zN2rA9PN7
SCHOOL Nº1 High school
UKRAINE
Ukraine
LANGUAGES 2022
• Graduated high school with strong academic performance and
dedication
ENGLISH
UKRAINIAN
PERSONAL DETAILS
Nationality
Ukrainian
ARSENII Ukraine, Lviv, Lviv, Ukraine
KOTYK
Customer-focused Senior Support [
Specialist with experience in the
iGaming industry, specializing in [
CUSTOMER SUPPORT
high-quality player support and
handling complex and escalated
cases. Strong in working with CRM
systems and closely collaborating
with Team Leads on quality WORK EXPERIENCE
control, performance monitoring,
and process improvement. Known IGAMING Customer support
for a structured, quality-driven Ukraine
approach, excellent Jan 2023 - Feb 2024 • Experienced Customer Support Specialist in the iGaming
industry, providing high-quality support via live chat and email,
communication skills.
assisting players with account management, payments,
bonuses, and verification processes. Skilled in handling
sensitive and complex cases, resolving issues efficiently,
working with CRM systems
SKILLS
CUSTOMER COMMUNICATION APPS Senior Support Specialist
Ukraine
ENGLISH Mar 2024 - Dec 2025 Сlosely collaborating with the Team Lead to monitor and review
agent performance, conduct quality checks, and ensure
SUPPORT MANAGER adherence to support standards. Provided high-level support via
live chat and email, handled complex and escalated cases related
to accounts
LEADERSHIP
STRESS RESISTANCE
UKRAINIAN EDUCATION
MULTITASKING
FITZWILLIAM Diploma on digital marketing & PR
INSTITUTE
Ireland Successfully completed an intensive one-year professional
2025 program at Fitzwilliam Institute, delivered fully in English, with a
strong focus on Digital Marketing, PR, SEO, and strategic online
LINKS communications. Developed advanced expertise in building and
promoting digital products, marketing strategy, brand positioning,
Telegram: content strategy, and performance-driven promotion, working on
@senchik01 real-world projects and acquiring a strong, business-oriented
approach to digital growth and audience acquisition.
LinkedIn:
https://lnk.ua/qr/zN2rA9PN7
SCHOOL Nº1 High school
UKRAINE
Ukraine
LANGUAGES 2022
• Graduated high school with strong academic performance and
dedication
ENGLISH
UKRAINIAN
PERSONAL DETAILS
Nationality
Ukrainian
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The candidate's resume is posted at https://www.work.ua/resumes/12787153/?puid=6296