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Менеджер роботи з клієнтами

Considering positions:
Менеджер роботи з клієнтами, Head of Business Development, Менеджер з продажу, Перекладач польської, Редактор, Письменник, Оператор чата, Менеджер підтримки користувачів
Age:
31 years
City:
Kyiv

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KSENIIA MISHCHUK
HEAD OF BUSINESS DEVELOPMENT

PROFILE
Hard-working and result-driven Business Development & Sales
professional with expertise in B2B & B2C sales, strategic partnerships, and
market expansion. Proven experience in leading sales teams, optimizing
processes, and increasing revenue. Passionate about growth strategies,
client relations, and innovative business solutions. Fluent in English, Polish,
CONTACT
Russian, and Ukrainian.
[open contact info](look above in the "contact info" section) WORK EXPERIENCE
Head of Business 2024 - PRESENT
[open contact info](look above in the "contact info" section)
Development – MedicGo
Built strategic partnerships and expanded the company's presence in
Warsaw, Poland
key markets
Led a team of sales & marketing professionals, ensuring achievement
Linkedin
of KPIs
Managed B2B negotiations and established relationships with key
stakeholders
SKILLS Optimized customer acquisition and retention strategies
Head of Business 2018 – 2023
Business Development
Development – K&C Studios
& Sales Strategy
Managed a team of sales and marketing professionals
Lead Generation &
Developed customer loyalty programs, improving retention rates
Customer Acquisition Established a strong partner network and increased business
Negotiations & Client collaborations
Relationship Improved customer service quality through optimized processes
Management 2017 -2018
Concierge Manager – GG Holding/White Rhino
Market Expansion &
Finances
Competitive Analysis
Assisted foreign employees with legal documentation for residence
CRM & Sales
permits
Automation
Managed business trips and client relationships
Project & Team Maintained communication with international partners
Management
Intern – Political & Consular Department, Embassy June 2016
Cold & Warm Sales
of Ukraine in Poland
Techniques
Conducted press analysis and reported on Ukraine-Poland relations
Assisted in organizing the President of Ukraine's visit to Poland
LANGUAGES
EDUCATION
English (Fluent) MA in International Relations & European 2015 - 2018
Polish (Fluent) Administration – Warsaw University
Ukrainian (Native)
Russian (Native) BA in Law – Taras Shevchenko National 2012 - 2017
University of Kyiv
BA in International Relations & European 2012 - 2015
Studies - Lazarski University in Warsaw

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