Никита

CV
Name
Nikita Saranov
Personal data
Birthday date: 11.07.1997
Unmarried
Home city - Dnepr
Contact info
Phone: [open contact info](look above in the "contact info" section) (telegram, viber, whatsapp). Email: [open contact info](look above in the "contact info" section)
Education
2013 - 2017
Rocket-and-Space Engineering College
of Oles Honchar Dnipro National University
Middle special, day form of education.
Specialty: Maintenance and adjustment of the CNC machines and robotics complex

2017 – 2020
Dnipro University of Technology
High (bachelor), day form of education.
Specialty: Applied mechanics.

2020 – 2022
Dnipro University of Technology
Master degree, day form of education.
Specialty: Mechanical process engineering of the manufacturing

2020 – 2022
Lappeenranta-Lahti University of Technology LUT (Finland)
Master degree, day form of education.
Specialty: Mechanical process engineering.

2020 – 2022
TU Bergakademie Freiberg (Germany)
Master degree, day form of education.
Specialty: Mechanical process engineering.
Work experience
2013 – nowadays
Maintenance of the computer technics, private
(part-time work)
- diagnostic, software and hardware repairing
- installing OS and software
- cleaning and prevention of PC
- PC assembly
- installation SOHO networks
- small repairing of the smartphones, tablets, laptops
- firmware reinstalling and recovering android devices
- fix charging stations (Ecoflow, Bluetti), invertors, power supplies

2015 – 2017.
«Fregat» Internet service provider, city Dnepr
Shift supervisor of the technical support (full-time)
Responsibilities:
- control of the operators working
- processing of the client’s complaints, conflict situations solving
- consultation operators about existing questions
- teaching trainees how to communicate with clients
- primary diagnostic of the network troubles via remote access (telnet) on the switches

2017 – 2019
«Telemost» Internet service provider, city Dnepr
Technical support specialist entity department (full-time)
Responsibilities:
- clients’ incoming calls processing
- contacting with organizations, shops, offices, sub providers
- diagnostics of the network failures
- client consultation regarding network access settings
- communication with repairing groups to fix network failures
- configure switches to fulfill client’s requirements

2017 – 2023
“LigaTaxi” Software for taxi services (ligataxi.com)
Technical support specialist (L2) (full-time)
Responsibilities:
- clients’ consultation regarding software features (tickets, massagers, calls)
- determining of the clients’ needs and help in their realization
- configuring of the integrations (payment systems, terminals, sms)
- telephony configuring (SIP numbers, VOIP gateways)
- working with service desks
- diagnostics and testing software in collaboration with development team
- determining and transferring info about existing bugs in software
- help to the 1st level technical support to resolve questions

2019 – 2021
«Telemost» Internet service provider, city Dnepr
Duty engineer (server room) (full-time)
Responsibilities:
- supporting and monitoring of the servers and network equipment
- responsibility for server rooms
- primary diagnostics and fixing of the equipment faults in server
- status monitoring of the keys network nodes (Nagios, Cacti, Observium)
- detection of the failures in the main links, redirection tasks for resolving
- conducting chat with partners to support operation of our clients (DataGroup, Wnet, PrivatBank)
- commutation of the optical connections on the main links
- diagnostics and fixing failures in settings of the clients’ switches

2022-2024
«ProfitCentre» IT infrastructure
System administrator (full-time)
Responsibilities:
- support and maintenance of more than 3000 machines and users
- configure server side (think clients bootservers, Windows server)
- elimination of trouble in corporate networks (Mikrotik, HP, Ubiquiti)
- install OS, software (Windows server, Debian, Ubuntu)
- task automatization with PowerShell scripts
- work with Active Directory
- installing work places, building new offices infrastructure, mounting of devices
- create VPN data channels (remote offices, external servers)
- work with virtualization systems Vmware Horizon, ESXI, Proxmox
- administration of system monitoring Zabbix

2024-2025
«ProfitCentre» IT infrastructure
Network engineer (full-time)
Responsibilities:
- config network equipment for new branches, support opening new branches
- support and maintenance network infrastructure of company
- implementation new solutions and network modernization
- setting VPN tunnels and connections between infrastructure objects
- work with devices of manufacturers like Mikrotik, Fortinet, HPE, Ubiquity, Juniper
- config firewall and filtrations for internal network security
- keep network monitoring (Zabbix, Grafana)
- keep equipment records and technical documentations
- work and support with other departments network issues
- processing requests in ticket system (routing, firewall access, accident diagnostics)

Knowledge of languages
Native language – Russian, Ukrainian.
English – Upper intermediate (B2). Aptis certificate.
Professional skills
Skills of working with PC at system administration level. Experience in searching and eliminating failures in various systems. Fast learning how to work with any software.
Personal qualities
Analytical; improving my professional level; focus on the main thing; ability to resolve conflict situations; loving of the IT; do a high-quality work
Additional Information
From young age computer science is my passion. I always be aware of latest news and achievements in computer technics area. Involved in increasing my language and experience skills.