Микита

MYKYTA
YAVDOSIUK
Education
Specialized school of I-III degrees № 255 with in-
depth study of natural and mathematical subjects
(2011- 2020)
Gymnasium №261 (2020-2022)
Achievements:
Participant of an olympiad of English language in 2021
(took 4th place)
Owner of an acknowledgment for conscientious work
and efforts in studying process
Personal information: Kyiv National Linguistic University
[open contact info](look above in the "contact info" section)
(2022 - to present time)
[open contact info](look above in the "contact info" section) Faculty of Roman Philology and Translation (first
language - Italian, second - English)
24, Arkhitektora Verbytskoho St., Kyiv

Age: 19 y.o
Work experience

Languages: Barkeep in Porter Pab (since the beginning of June
English (B2) till the end of August — 2023)
Italian (A2) Duties :
Mantaining cleanliness of the bar
Russian (Native)
Communicating successfully and politely with customers
Ukrainain (Native) Being responsible for my duties
Being stress-resistant and dedicated to my work

English tutor in an educational center “Znai
vse” (since November — 2023 to May —
2024)
Duties:
Being able to communicate with a student successfully
to maintain friendly atmospere on lessons
Treating my duties with respect
Being patient and punctual
Explaining new topics and material in an
understandable and clear way

Logistic dispatcher in FoxCarriers (since
May to September — 2024)
Duties:
Closing deals with US clients by phone and email
Closing deals with drivers by phone
Communication in a team
Research in the field of transport and logistics
 Recruiter in Global Fleet Recruiting Agency
Inc. (from the beginning to the end of
October — 2024)
Duties:
Finding and hiring new drivers
Conducting phone calls to get to know drivers’ skills,
experience and potential fit with the company
Requesting and verifying all necessary drivers’
documents
Problem-solving and human touch
Utilizing various sourching leads, including calls

Customer Support Represantative at
BetCare ( from the end of December —
2024 to the current time)
Duties:
Provding accurate information about the product
Troubleshooting customer issues and offering solutions
Escalating complex issues to the appropriate
departmens
Responding to customer questions via email and chat

Computer skills:
Since my previous jobs related to using
computer somehow, I’ve developed some of my
computer skills:
Presentation software (Canva)
Video conferencing (Zoom and Google Meet)
Searching various information on the Internet (DAT, TMS)
Ability to work with worksheets (Google worksheet)

Soft skills:
Experience in various fields and positions at
different companies let me enhance and even
gain previously unaccessable soft skills:
Communication with inernational customers
Problem-solving
Teamwork
Adaptability
Ability to carry out the duty under the pressure