Contact information

The job seeker has entered a email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/12851773/?puid=2460581

Work experience

Dispatcher

from 10.2022 to 01.2025 (2 years 3 months)
Sunray Transport, LLC, Remote (Transportation and logistics)

Assign and dispatch CDL drivers operating trucking equipment.

Monitor daily production.

Accepting customer orders and completing data entry for new orders, service changes and cancellations.

Manage fleet.

Manage roll off inventory.

Strong interpersonal and communications skills, including exceptional phone skills.

Develops time estimates for sales.

Develops and reviews time estimates for individual orders.

Research and identify new business opportunities.

Provides sales leads to the commercial sales team.

Manage customer complaints.

Create spreadsheets and analyze complex data from multiple sources.

Report and manage KPI’s.

Dispatcher

from 03.2020 to 08.2022 (2 years 5 months)
International Transportation Services TX, Remote (Transportation and logistics)

Dispatch trucks, drivers and installation crews for pickups, deliveries and jobs, ensuring the most efficient routes and schedules.

Monitor and manage real-time location data of trucks, crews and forklifts using GPS tracking software to ensure timely deliveries and track any delays.

Communicate clearly with drivers, clients, vendors, and internal teams regarding schedules, routes, and delivery updates.

Update and maintain records for all dispatched loads and completed deliveries.

Handle client and vendor inquiries or concerns, offering timely solutions and resolving issues as they arise.

Ensure compliance with safety regulations and company policies in all aspects of dispatching and scheduling.

Collaborate with other departments to address any operational issues or changes to delivery schedules.

Utilize Microsoft Excel and other software tools to generate reports, track deliveries, and manage schedules.

Continuously monitor traffic patterns and adjust routes as needed to ensure on-time delivery.

Dispatcher

from 09.2017 to 02.2020 (2 years 5 months)
Sully Miller Holding Co., Remote (Transportation and logistics)

Assign drivers to trucks and provide accurate directions to pickup and delivery facilities

Build and receive purchase orders for all dispatch/trucking and equipment as needed.

Ensure a safe work environment in compliance with all federal, state, local, and company safety policies and procedures using the appropriate tools and equipment for the task

Maintain the control board for accuracy.

Perform all other duties deemed vital or assigned

Provide oversight to ensure all vital labor, materials, and equipment arrive at each job site in a timely manner

Receive and maintain communications with crews regarding job status, problems, customer satisfaction, payment, etc.

Supervise daily activities of trucks and generate operational reports

Education

Kyiv School of Logistics

Logistics Management, Kyiv
Higher, from 2013 to 2017 (4 years)

Knowledge and skills

• Organizedness
• Communicability
• Active sales
• Management of CRM
• Stress resistance
• Handling objections
• Conducting telephone negotiations
• Strategic planning
• Strategic thinking
• Strategic marketing
• B2B Sales
• Conducting negotiations
• Organization of road transport
• MS Excel