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Resume - Zhuryda Oleh

Contact Information
Phone: [open contact info](look above in the "contact info" section) (primary), [open contact info](look above in the "contact info" section) (additional)

Email: [open contact info](look above in the "contact info" section)

Location: Wroclaw, Poland (seeking remote work)

Objective
To secure a position as a Customer Support Specialist, leveraging my strong problem-solving skills

and technical expertise to provide exceptional service. I am highly motivated to learn new skills,

adapt to challenges, and grow professionally in a stable and dynamic work environment.

Education
ZAPORIZHZHIA STATE ENGINEERING ACADEMY

Degree: Mechanical Engineer

Duration: 01.09.2010 - 30.05.2015

Additional Training
Google Course: Marketing Fundamentals

Professional Experience
System Administrator - GDK 'Mineral'

28.06.2012 - 30.09.2017

- Ensured the smooth operation of IT infrastructure, including servers, networks, and hardware.

- Provided technical support and consultation to PC users for software and hardware troubleshooting.

- Installed, repaired, and maintained surveillance cameras and servers.

- Managed the setup, repair, and maintenance of office equipment, including printers, scanners, and copier

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 Resume - Zhuryda Oleh

System Administrator - Ciplenok.com

01.10.2017 - 30.09.2018

- Managed IT systems and infrastructure for an online store.

- Assisted users with software and hardware troubleshooting, similar to technical support roles.

Store Manager -

01.10.2018 - 24.02.2022

- Oversaw daily store operations, ensuring smooth workflow and excellent customer service.

- Supervised staff and managed inventory effectively.

- Handled administrative tasks and prepared operational reports.

Languages
Ukrainian: Fluent

Russian: Fluent

English: A2 (Elementary)

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