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JOB EXPERIENCE:

Logistics company Kuehne + Nagel”
Ukraine, Kyiv

November 2012 – August 2021 – Personal
Assistant to General Manager
Provided administrative support to General
Manager.
Handled in-coming and out-going
correspondence.
Organized meetings, prepared minutes of the
meetings.
Re-directed and handled phone calls, phone
conferences.
Prepared presentations and dealt with some
other organizational tasks.
Dealt with documentation flow, invoives.
Conducted Internet researches, prepared
reports.
Assisted with various Company projects.
VOLOSHYN Welcomed guests and visitors.

OLESIA
LOC “EURO 2012 Ukraine”
May 2011 – August 2012 – Accommodation
Coordinator
PERSONAL DETAILS:
Provided administrative support to EURO 2012
Diverse experience working in Accommodation Manager in project
international companies, working management tasks.
on projects, volunteering in a non- Constantly worked with big Excel files, reports,
profit organization. UEFA booking system, concepts.
Ready to meet new challenges at Coordinated the hotel room bookings and
work and join a team of meeting facilities for the Final Tournament.
professionals to achieve our goals Coordinated the implementation of all relevant
together. areas, like IT, Sponsor products, dressing, signage
and any event logistic to set-up specified HQ
Hotels for operational readiness.
Managed a central reservation list of all facilities
PERSONAL QUALITIES: used in specific official hotels.
Ensured consistent service levels across all
Motivated, optimistic, team player,
UEFA’s and LOC’s Target Groups in keeping with
purposeful, attentive to details,
the accommodation concept and budget.
responsible, outgoing, goal-
Implemented EURO 2012 Accommodation
oriented, fast learning, with a great
Services in close cooperation with other EURO
desire to work in a team of 2012 client services such as Event Transport, VIP
professionals and achieve excellent Services, Welcome Services and Target group
results. Management.
Monitored the contracts of specific official hotels
and ensured smooth operations on-site
Trained EURO 2012 Staff on-site.
Was part of the Target Group Coordinating
Center, June 2012, Warsaw (Poland).
COMPUTER EXPERIENCE: April 2010 – May 2011 - Receptionist, LOC
Outlook Express, Internet, MS Word, “EURO 2012 Ukraine”
Power Point Provided administrative support for the whole
office.
Welcomed guests and visitors, groups and VIPs.
CONTACTS: Answered and transferred incoming/out-coming
telephone calls.
Phone: [open contact info](look above in the "contact info" section) Supervised kitchen and other office amenities.
E-mail: [open contact info](look above in the "contact info" section) Maintained mail correspondence system
(internal/external), faxes, liaising with courier
delivery services.
Booked meeting rooms, taxi, ZOD (Official
delegation hall) upon the request.
Provided supporting functions to the
Tournament Director’s Personal Assistant.

LCC “Hotel Management”,
Intercontinental, Kyiv

May 2009 – December 2009 - Guest Relation
Supervisor

“Aerosvit” Ukrainian airlines
July 2006 - July 2009 - Flight Attendant

Charity foundation «Big Family», Kyiv
August 2005 – June 2006 - Customer’s
Service, Personal Assistant to Director,
volunteer

EDUCATION: HIGH

2000 – 2005 Lviw National University
named after Ivan Franko

Master’s Degree (major) in Management
Organizations and Economics.

LANGUAGES:

Ukrainian - fluent, English – Upper-
Intermediate.