Nelson

Nelson Okoye
Lagos, Nigeria | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

Professional Summary
Results-driven IT Infrastructure Manager and Cloud Engineer with a proven record of delivering scalable, secure,
and cost-effective solutions across cloud environments at Techmall Nigeria and Kicest. Demonstrated success in
leading cross-functional teams, reducing operational costs by over 40%, and enhancing system uptime and
platform resilience in fast-paced environments.

Proficient in architecting and deploying multi-service, cloud-native architectures using AWS, Kubernetes,
Terraform, and CI/CD pipelines. Experienced in cloud monitoring and logging (CloudWatch, ELK, Prometheus),
infrastructure as code (IaC), and serverless computing (AWS Lambda, Cloud Functions). Skilled in performance
optimization, automation scripting, and aligning cloud strategy with evolving business needs. Strong
communicator with a continuous improvement mindset and a passion for aligning cloud strategies with evolving
business goals in Agile, cross-functional teams

Skills & Abilities
· Multicloud Experience (AWS, GCP, hybrid · Agile Project Management (Scrum methodology)
deployments) · Teamwork and collaboration
· Technical support · Automation & Scripting (Bash, Python)
· Communication & Stakeholder Management · Infrastructure as Code (IaC): Terraform, Ansible
· Research and Development (R&D) · Serverless Deployments with AWS Lambda,
· Monitoring tools (Grafana, Prometheus, Google Cloud Functions
CloudWatch) · CI/CD Automation (GitHub Actions, CircleCI,
· Containerization technologies (Docker, Kubernetes, TravisCI, GitLab)
Helm, Rancher) · CMS & Optimization (WordPress & SEO
· Networking & Security (VPC, Subnets, Route Tables, Integration)
Security Groups, IAM)

Working Experience
IT INFRASTRUCTURE MANAGER | TECHMALL NIGERIA, IKEJA, LAGOS | JUNE 2024 – PRESENT
· Manage Techmall's IT infrastructure to ensure consistent uptime and reliable performance across all critical
systems supporting daily e-commerce operations.
· Lead and coordinate a small IT team, overseeing both strategic initiatives and daily technical operations with
a focus on accountability, process improvement, and team growth.
· Oversee and optimize WordPress-based e-commerce platforms, delivering fast, secure, and scalable
experiences that support sales growth and customer retention. I make sure the experience is smooth for both
the business and our customers.
· Handle cloud infrastructure on AWS, implementing scalable architecture and reducing overall cloud cost by
40% while still keeping things solid.
· Collaborate closely with internal teams, from content and development to marketing, to align infrastructure
with product experience, growth goals, and campaign needs.
· Manage content updates and internal documentation, using strong writing and structuring skills to support
team productivity and maintain brand consistency across platforms.
· Play an active role in ideation and business innovation efforts, contributing to strategies that drive sales,
improve digital engagement, and onboard new partners and customers.

CLOUD INFRASTRUCTURE ENGINEER - REMOTE| KICEST, ABEOKUTA | JANUARY 2023 – JUNE 2025
· Architected & Deployed Scalable, High-Performance Platforms: Designed and implemented cloud-native
microservices architecture to scale seamlessly, enhancing the platform's speed, efficiency, and reliability.
· Optimized Infrastructure & Cut Costs: Managed cloud infrastructure on AWS and MongoDB Atlas, achieving
optimal uptime and reducing operational costs by 60% through cost-effective cloud strategies.
· Boosted Service Performance: Configured reverse proxy servers and optimized load-balancing systems,
ensuring that each microservice handles traffic efficiently across subdomains and enhances the user
experience.
· Configured virtual machines, containers, and serverless functions as part of overall application architecture.
· Developed automation scripts for efficient deployment, management, and monitoring of cloud resources.
· Streamlined Operations with Kubernetes: Orchestrated containerized applications using Kubernetes, driving
50% faster deployment cycles and improving team productivity through automated scaling.
· Cross-Department Collaboration: Partnered with development teams to ensure flawless integration of
services, reducing deployment errors by 40% and accelerating time-to-market for new features.

ICT INSTRUCTOR – NYSC SCHEME| ARABAA FOUNDATION, ONDO STATE | DEC. 2022 – NOV. 2023
· Delivered practical ICT lessons to high school students, introducing them to foundational concepts in
computer literacy, software tools, and internet safety.
· Developed and led training sessions that equipped 50+ students with essential digital skills, improving their
chances of success in the digital age and boosting their job readiness.
· Collaborated with local leaders and educators to ensure that the program met the specific needs of the
community, receiving positive feedback for enhancing youth digital literacy.
· Contributed to the Arabaa Foundation's mission of digital inclusion by providing hands-on support for digital
workshops, directly impacting the educational development of underserved teens in the community.

Education
HND, COMPUTER SCIENCE | DECEMBER 2021 | THE FEDERAL POLYTECHNIC ILARO, OGUN STATE
ND, COMPUTER SCIENCE | JANUARY 2017 | YABA COLLEGE OF TECHNOLOGY, LAGOS STATE

Certifications
· Cloud DevOps Engineer Nanodegree – Udacity
· Cloud Developer Nanodegree – Udacity
· Agile Project Methodology (PMP Associate) – AIIPM
· KCNA: Kubernetes and Cloud Native Associate – Linux Foundation
· LFCA: Linux Foundation Certified IT Associate – Linux Foundation
· Structured Query Language (SQL) Fundamentals – Coursera