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Іван

CRM-Consultant, Analyst

Age:
27 years
City:
Kyiv

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Puhach Ivan
05-07-1998
Telephone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)

Work experience:
Specialist of the department for work with small and medium businesses – CREDITWEST Bank
• Since December 2020
Responsibilities:
• Active search and attraction of small business clients.
• Advising existing and potential small business clients.
• Advising colleagues - employees of other departments to work with small business clients.
• Conducting financial and economic analysis of the client and assessing its solvency.
• Preparation of the borrower's financial resume for the credit committee.
• Client portfolio monitoring.

Dynamics 365 CE Analyst - SIS, LLC Ukraine Since
June 2022
Responsibilities:
1. Requirement Gathering: Collaborating with stakeholders to understand business requirements, processes, and objectives that need to be supported or improved by the Dynamics 365 CE implementation.
2. System Configuration: Configuring Dynamics 365 CE entities, fields, forms, views, workflows, business rules, and other components to align with the business requirements gathered.
3. Customization: Developing custom solutions using tools like Power Apps, and Dynamics 365 CE's built-in customization capabilities to extend the platform's functionality beyond out-of-the-box capabilities.
4. Data Migration: Planning and executing data migration strategies to ensure smooth transition of data from legacy systems to Dynamics 365 CE, maintaining data integrity and consistency.
5. Testing and Quality Assurance: Designing and executing test plans to ensure that the Dynamics 365 CE solution meets functional and performance requirements, troubleshooting issues as they arise during testing.
6. Training and Documentation: Developing training materials and conducting training sessions for end-users to ensure they understand how to use the Dynamics 365 CE system effectively. Also, documenting system configurations, customizations, and processes for future reference.
7. User Support and Troubleshooting: Providing ongoing support to end-users, addressing their questions, issues, and enhancement requests related to Dynamics 365 CE, and troubleshooting technical problems as they arise.

Education:
Kyiv National Economic University named after. Vadym Hetman, specialization
2015-2019 Banking management – Bachelor`s degree
2019-2020 Banking management – Master`s degree
Language:
Ukrainian - Fluent
Russian - Fluent
English – B2

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