Кирило

KYRYLO ANSIMOV

PERSONAL DETAILS
Kyiv
[open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)

EMPLOYMENT
Community manager Nov 2024 - Present
NDA - Gambling
Develop compelling and engaging content tailored to the social media presence of our gambling
projects.
Ensure the growth of Telegram and Twitter pages (average growth since the start of my work - 50%).
Plan and implement interactive events and initiatives to boost engagement and foster an active,
energetic community.
Track and evaluate project performance metrics to refine content strategies and enhance audience
interaction.
Craft blogs and articles to boost project exposure and keep the community informed about industry
updates, advancements, and trends.

Community manager Feb 2024 - Nov 2024
BitMedia Labs, Kyiv
Responsible for creating engaging content for our crypto-gaming project's social media platforms.
Managing big and active communities across Twitter (209,000 subs), Discord (52,000 subs), and
Telegram (1st channel for 69,000 subs, 2nd channel for 29,000).
Strategize and execute community activities and events to enhance engagement and cultivate a
dynamic community environment.
Communicate with active members of the community for they to contribute to the project. Engage
them in our creative work.
Monitor and analyze project performance metrics to guide content strategy and improve engagement.
Write blogs and articles to increase project visibility and provide the community with valuable
information on developments, updates, and industry trends.

Customer support agent Oct 2022 - Feb 2024
BitMedia Labs, Kyiv
Hired during the initial phase of establishing a support team for a leading company's crypto-gaming
project.
Maintained high productivity levels in support-related tasks.
Developed and successfully implemented numerous workflows, contributing to the department's overall
growth.
Gained extensive knowledge of the crypto-gaming industry.

Customer support team lead Nov 2020 - Nov 2021
Adelina Call Center, Kyiv
Began as a customer support, rapidly advancing to Team Leader of the team.
Spearheaded the Ministry of Health COVID-19 hotline project; organized efficient operation of the service.
Maintained Key Performance Indicators (KPIs) to ensure high service standards.

This resume is made with CVwizard.com.
 Focused on staff development, enhancing their skills and boosting motivation.

SKILLS
Decision Making Leadership

Ability to Work Under Pressure Ability to Work in a Team

LANGUAGES
English - B2 Polish - A1

Russian - Fluent Ukrainian - Native

This resume is made with CVwizard.com.