Катерина

KATERYNA VOITKO

Bartender | Waitress
📍 Schoondijke, Netherlands
📞 [open contact info](look above in the "contact info" section) | ✉ [open contact info](look above in the "contact info" section)
🌍 Ukrainian | 🇺🇦 English, Deutsch, Polish, Russian

PROFILE

Experienced bartender and waitress with 7+ years in the hospitality industry. Skilled in crafting
high-quality beverages, optimizing service processes, and delivering exceptional customer
experiences. Adept at menu development, team coordination, and inventory management.

SKILLS

✅ Customer Service Excellence
✅ Cocktail & Co ee Preparation
✅ Team Leadership & Training
✅ Cash Handling & POS Systems
✅ Menu Development & Inventory Management
✅ Time Management & Multitasking
✅ Problem-Solving & Adaptability

EMPLOYMENT HISTORY

Bartender | Waitress

Spuiplein 41, Netherlands | 2024 – Present
• Took customer orders and provided high-quality service.
• Handled cash transactions and POS terminal operations.
• Developed seasonal cocktails and contributed to menu creation.
• Managed bar inventory and created purchase lists.
• Optimized work ow, reducing service time and increasing e ciency.
• Improved beverage quality and raised cocktail standards.

Bartender | Waitress

De Vijf Weeghen, Netherlands | Mar 2024 – Jun 2024
• Provided excellent table service, ensuring customer satisfaction.
• Prepared and served cocktails, co ee, and other beverages.
• Managed transactions, including cash handling and POS system
operations.
• Assisted in menu development, introducing new cocktail ideas.
• Oversaw bar inventory and created shopping lists for supplies.
• Streamlined service processes to improve e ciency.

Bartender/Waitress

Quality Work Catering, Warsaw | Apr 2023 – Oct 2023
• Delivered exceptional customer service in high-volume catering events.
• Recommended wine pairings and mixed cocktails to enhance guest
experience.
• Managed table service, order taking, and cash transactions e ciently.
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Bar Manager

FEEL, Kharkiv | Oct 2022 – Dec 2022
• Led bar operations, ensuring e ciency and high service quality.
• Trained and managed bar sta to enhance productivity.
• Developed new cocktail recipes to attract customers.

Head Bartender

I Feel City Cafe, Kryvyi Rih | Dec 2020 – Aug 2021
• Created signature cocktails, increasing bar sales by 15%.
• Managed inventory and ordered supplies to maintain stock levels.

Waitress

Priroda Resto & Park House, Kryvyi Rih | Apr 2018 – Oct 2019
• Provided high-quality dining service in a busy restaurant setting.
• Upsold menu items, increasing revenue per table.

EDUCATION

🎓 Bachelor’s Degree in Services
Donetsk National University of Economy and Trade, Kryvyi Rih | 2018 – 2022
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