Олександра

OLEKSANDRA KOVAL
Office Manager

Profile
Specialist with 3 years of experience in logistics and international
transportation (USA, Canada). Skilled in English communication, client
relations, and negotiations. Experienced in process optimization and
implementation of new platforms, which improved team efficiency. Seeking a
remote position where I can apply my analytical and organizational skills and
grow professionally while contributing to company growth.

[open contact info](look above in the "contact info" section) Work Experience
[open contact info](look above in the "contact info" section) 2022- HedgeHog Agency
2025
Cherkasy, Ukraine Logistics Manager
Collaborating with foreign customers in the
USA and Canada
Education Optimizing order processing to improve
efficiency
Analyzing databases
Bachelor of IT Selecting the most efficient performers for the
Management orders

Ukrainian-American
Concordia University 2020- Georgian Restaurant "Vano"
Kyiv, Ukraine 2022
Server
2020-2024 Provided high-quality customer service
Supported guests and coordinated team
Oversaw inventory and supplies
Optimized workflow and time management
Expertise
Proficiency in cold and warm
calling Education
Analytical thinking
2020- Ukrainian-American Concordia University
Task management 2022
Bachelor of Management/IT management
Data-based decision making Collaborating on multiple team projects
Business analysis and database management
Effective interdepartmental Basic coding skills
Defended a thesis on “Cloud technologies in recruitment
communication
companies”
Adaptability

Language
English B2

Ukrainian (native)