Ксения

SMM-менеджер

Considering positions:: SMM-менеджер, Тім лід, Медіабайер, Менеджер з продажу, Блогер
Age:: 19 years
City:: Kharkiv

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Kseniia Shumakova Contacts
WaiterPHONE: (look above in the "contact info" section)
Age 18 years oldEMAI: (look above in the "contact info" section)
Kharkiv, Ukraine
About

I am a waiter. I meet restaurant guests and help them choose a dish. I create a welcoming atmosphere in the room so that clients are satisfied and return to the restaurant again and again.
Education
Lyceum "Law Enforcement" 2020– 2023
student at Simon Kuznets Kharkiv National University of Economics - 2023- Current

LANGUAGES
• English
• Polish
• Ukrainian

SKILLS

• Customer Service
• Food and beverage service
• Product knowledge
• Health and safety awareness
• Professional telephone etiquette
• Communication skills
• Calm under pressure

work experience

Restaurant "Sphinx" - Swinoujscie, Poland
Waiter - Aug 2023 - Current

• Seated guests quickly and coordinated timely service to minimise table wait times.
• Performed additional tasks to keep dining room running smoothly.
• Resolved customer complaints promptly, escalating larger operational concerns to management.
• Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.

Motivated and goal-oriented professional, striving for professional development and career growth. I am ready to learn new skills, take responsibility and grow together with the company

Ксения

SMM-менеджер

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