Contact information

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Work experience

Program Assistant

from 04.2025 to now (4 months)
People in Need, Харків (Неприбуткові, благодійні та громадські організації)

I am involved in the implementation of a humanitarian program: I organize and carry out the distribution of assistance in the form of construction materials, hygiene kits, drinking water, and vouchers. I conduct beneficiary registration, check documents, and maintain records. I assist people on site — answer questions, provide necessary information, and explain the procedure for receiving aid. I ensure order and clarity during distribution while adhering to the principles of humanity, equal access, and respect for each person's dignity.
When needed, I also take part in collecting feedback and assessing the quality of assistance provided.

Team leader

from 07.2023 to 11.2024 (1 year 4 months)
Швейцарський фонд з протимінної діяльності ФСД, Харків (Неприбуткові, благодійні та громадські організації)

The main tasks of this position are to organize and conduct lectures on the topic of "Mine Safety". Also included in the responsibilities are the development of lectures, search for educational materials. Daily and weekly reports. Conducting training and education for new employees, as well as constant work on improving lectures.
• Planning and organizing your work
• Compliance with established procedures and quality standards
• Continuous training and development of professional skills
• Adaptation to new working conditions
• Time management and the ability to work with a high workload
• Monitoring the quality of work and processes
• Compliance with corporate culture and values
• Setting priorities for effective task performance
• Introducing innovations to improve processes and work efficiency
• Analysis of the competitive environment to identify opportunities for development

Furniture sales and service specialist

from 09.2019 to 02.2022 (2 years 5 months)
UAmebli, Харків (Роздрібна торгівля)

Assembling and installing furniture at customers' premises in accordance with technical instructions and customer wishes.

Organizing and delivering furniture to customers, quality control and order compliance.

Receiving orders from customers, consulting on the range, materials and functionality of furniture.

Interaction with suppliers: selecting the necessary goods, checking their quality and transporting them to the store.

Ensuring proper accounting and condition of goods in the warehouse and in the sales hall.

Supporting customers at every stage: from placing an order to installing furniture.

Administrator

from 03.2019 to 10.2019 (7 months)
Car wash, Харків (Автобізнес та автосервіс)

Organization of car wash operations: Control of schedule and loading of posts, coordination of staff work, ensuring a high level of customer service.

Customer service: Consulting on services, processing orders, resolving conflict situations, ensuring customer loyalty.

Human resources management: Hiring, training and motivating employees, monitoring the implementation of work quality standards.

Financial control: Cash management, reporting, control of costs for materials and equipment.

Quality control: Monitoring compliance with car washing technologies, regular inspection of equipment condition.

Interaction with suppliers: Ordering consumables, equipment and maintaining partnership relations.

Head of HR Department

from 01.2018 to 09.2018 (8 months)
ПВМ ГРУП, ООО, Харків (Телекомунікації, зв'язок)

Development and implementation of an HR strategy aimed at effective personnel management.

Organization of a full cycle of personnel selection: from the development of vacancies to the final hiring.

Implementation of adaptation programs for new employees, ensuring their rapid entry into the work process.

Management of employee training and professional development processes (trainings, seminars, internal training).

Development and implementation of motivational programs to increase the efficiency of the team's work.

Monitoring and improving the internal climate in the team, resolving conflict situations.

Organization and conducting HR analytics: assessing productivity, staff turnover, employee satisfaction.

Ensuring compliance with labor standards and maintaining personnel documentation.

Education

Kharkiv National Polytechnic College

Automation and computer-integrated technologies. Maintenance and repair of telecommunications devices in transport, Харків
Specialized secondary, from 2016 to 2020 (4 years)

Additional education and certificates

Campster English language - level A 1.2

Duration : 3 months 2022

FSD-Basic first aid course

March 18-22, 2024

Unicef-"How to Teach Children Mine Safety"

Volume-30 hours, or 1 ECTS credit,2024

HALO-“Explosive risks in focus: recognize the threat, teach the rules, help the community”

10 hours,2024

Association of Minesweepers of Ukraine, "Training on the prevention of risks from explosive objects"

Number of hours - 30 hours (1 ECTS credit), 2024

Knowledge and skills

• Здатність до навчання
• Управління персоналом
• Управлінські навички
• Ведення переговорів
• Уміння аналізувати
• Стратегічне планування
• Самостійне прийняття рішень
• Комунікабельність
• Управління командою
• Урегулювання конфліктів

Language proficiencies

English — beginner

Additional information

Since I have an education related to any type of communication, finding a common ground with people and resolving conflict situations is not a problem for me.