Павло

PAVLO HOLUBTSOV
JUNIOR DEVOPS ENGINEER
Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | LinkedIn | Telegram
Salary expectations: 1500$ | Preferred working model: Remote

GOAL

I am looking for a role where I can:
Work with cloud providers and/or DevOps tools in a real environment.
Contribute to automation, infrastructure as code, resource monitoring and optimization.
Grow within a friendly team, learning best practices and improving system reliability.

SUMMARY

I have 10 years of experience at the intersection of system administration and helpdesk tasks, 3 of them as a
helpdesk team manager. Demonstrated proficiency in team management, problem-solving, collaboration
across teams, task planning and progress monitoring, adhering to and creating work policies and
procedures. Achieved significant reduction in projects launch time: automated the user creation process; set
up an on-demand VDI infrastructure using VMware Horizon for 200 users across multiple projects, with
automated VM deployment and decommissioning.

TECHNICAL SKILLS

Cloud Providers (AWS, Azure) Version Control (GitHub, GitLab) System Administration (Windows,
Containerisation (Docker) GitOps (GitLab CI + ArgoCD) Ubuntu, CentOS, MacOS)
Orchestration (Kubernetes) Monitoring and Alerting (Zabbix, Network (TCP/IP, DNS, DHCP)
IaC (Terraform) Prometheus + Grafana) Scripting (PowerShell, bash)
Helm & Helm Charts HashiCorp Packer Virtualization (vSphere, Hyper-V)

PROFESSIONAL EXPERIENCE

IT Systems Administrator, Zultys Inc. Feb 2023 - Present
Implemented and maintained automatic and semi-automatic backups of critical on-premises
infrastructure with DPM and custom Powershell scripts.
Automated most of repetitive reports with Powershell scripts and scheduled tasks, which allowed
me to focus on more important inquiries.
Automated the IT asset inventory process with ME ServiceDesk Assets module and Group Policy.
Unit Head of Data Center and Help Desk, Global Bilgi Nov 2018 - Jun 2022
Implemented monitoring and alerting system, resulting in a decrease of physical and virtual
equipment failures.
Analyzed user requests and modernized helpdesk ticketing system: created more apropriate
categories, templates, and request fields; restricted access to request categories based on
departments and positions. That significantly sped up processing the requests.
Successfully migrated server infrastructure of two offices to another physical data centers causing
minimal downtime for non-critical services.
Information Technologies Specialist, Global Bilgi Oct 2015 - Nov 2018
Delivered L1–L2 technical support for 500+ endpoints (local/remote), with consistent KPI
overachievement (15–25%).
Led internship program, guiding 3 junior specialists.
 EDUCATION

DevOps practical online course Sep 2024 - Jan 2025
dosvIT mentorship program

DevOps online course Oct 2022 - Feb 2023
Hillel IT school

Bachelor’s Degree in Information and Sep 2010 - May 2015
Computer Systems Security
State University of Information and Communication Technologies

ADDITIONAL INFORMATION

Languages: Ukrainian (native), English (B2).
Certifications: Microsoft Certified: Azure Administrator Associate, DevOps Course in Hillel IT school.

HANDS-ON LABS & REPOS

Terraform configuration for AWS infrastructure example
GitOps approach (GitLab CI + Helm + ArgoCD) example