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QA-інженер

City of residence:
Kremenchuk
Ready to work:
Remote

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OLEH KHUDYI
Ukraine [open contact info](look above in the "contact info" section)

30 years old [open contact info](look above in the "contact info" section)

APPLYING FOR A POSITION IN A EUROPEAN IT COMPANY WITH OPPORTUNITIES FOR WORK AND PROFESSIONAL GROWTH

EDUCATION PROFILE
Basic Secondary Dedicated retail professional with over 6 years of experience in the household
Education in appliances industry. Known for strong customer service skills, comprehensive
Household
product knowledge, and the ability to drive sales and foster customer loyalty.
Appliance Repair
Recognized as a top performer in various stores, skilled in adapting to new
technologies and brand standards. Committed to maintaining high service
quality and contributing to team success.

SKILLS WORK EXPERIENCE
Retail Sales Associate
⦁ Professionalism ⦁ Delivered outstanding customer service by helping clients choose household
⦁ Quick Learner appliances that best suited their needs, resulting in high customer satisfaction
⦁ Stress Resilience
and repeat business.
⦁ Honesty
⦁ Customer Service ⦁ Developed comprehensive product knowledge, enabling detailed product
Orientation demonstrations and effective cross-selling.
⦁ Product ⦁ Consistently exceeded monthly sales targets and contributed to the store's
Knowledge
⦁ Sales Skills overall success, earning multiple recognitions as the best seller.
⦁ Problem Solving ⦁ Maintained high store standards by organizing and managing stock, monitoring
⦁ Attention to Detail inventory, and keeping display areas clean and appealing.
⦁ Resolved customer concerns and provided after-sales support, fostering a
positive shopping experience and building long-term customer relationships.

LANGUAGES CERTIFICATIONS AND PROFESSIONAL
DEVELOPMENT
⦁ Ukrainian (Fluent) ⦁ Numerous courses in qualification enhancement for various household
⦁ Russian (Fluent) appliances, including LG, Samsung, Tefal, Philips, and DeLonghi.
⦁ English (Basic)
⦁ Participated in the development of the My Tefal app, contributing insights on
⦁ Polish (Proficient)
product usage and customer preferences.
⦁ Involved in testing and improvement of products and software for Logitech,
enhancing product functionality and user experience.

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