Софія

Holubenko Sofia
Recruiter
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
http://[open contact info](look above in the "contact info" section)
Odesa, Ukraine

SUMMARY
Recruiter with a background in psychology, focused on high-quality talent acquisition and effective
candidate engagement. Experienced in the full recruitment cycle — from screening to onboarding.
Seeking growth in HR processes, talent management, and retention strategies.

EXPERIENCE

Recruiter
march 2024 — december 2024
DevelopmentAid (Chisinau, Moldova)

Responsibilities:

Full-cycle recruitment: sourcing, screening, and interviewing candidates via diverse channels.
Creating job profiles and writing optimized job descriptions.
Managing candidate and vacancy pipelines in ATS; maintaining ongoing communication.
Coordinating with employers throughout the hiring process.
Facilitating onboarding for project participants.
Providing recruitment analytics and regular reporting.

Key Achievement:

Engaged 750 individuals in a reskilling project and successfully employed 165 candidates,
exceeding the employment plan by 22%.
Developed and implemented clear and targeted job profiles, which reduced the number of
mismatched candidates by 20%.
Built and maintained a high-quality candidate pipeline, which ensured timely response to
urgent hiring needs.

Customer Support Manager march 2022 - march 2024
Moldova For Peace (Chisinau, Moldova)

Responsibilities:

Coordinated aid requests and collaborated with humanitarian organizations.
Facilitated access to essential services.
Provided psychological first aid and informational support to beneficiaries.
Worked closely with teams to ensure timely and effective assistance delivery.
Key Achievements:

Processed over 23,000 aid requests, ensuring timely response to urgent needs.
Successfully met 70% of beneficiary needs within the project framework; the remaining 30%
were effectively redirected to partner organizations.
Introduced retention strategies and regular team-building practices to enhance internal
communication and reduce team burnout.

SKILLS

Full-cycle hiring (sourcing, screening, onboarding)
Boolean & X-ray search
CRM / ATS management & analytics
Job profiling & vacancy writing
Strong interpersonal & listening skills
Empathy, adaptability, teamwork
Google Workspace, MS Office, Canva, Jira, Trello, Monday
Degree in Psychology
Analytical thinking & attention to detail
Focus on quality, results & growth

EDUCATION & TRAINING

Bachelor’s Degree in Psychology
I.I. Mechnikov Odesa National University, Odesa, Ukraine
2019 – 2024

Advanced Training Course
Cognitive Behavioral Therapy (CBT) — ACBT I Online School for Psychologists, 2024

LANGUAGES

Ukrainian – Native
English – Upper-Intermediate (B2–C1), confident in professional communication
Russian – Conversational level