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Josiah
Call center operator
- Age:
- 21 years
- City:
- Kyiv
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ADMINISTRATIVE VIRTUAL ASSISTANT
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SUMMARY
I’m currently a medical student with strong organizational and administrative skills, leveraging
data management, web research, and project coordination to support operations.
Experienced in calendar management, email handling, and professional correspondence,
using tools like Google Workspace, Trello, Canva, and Expensify to maximize efficiency.
Detail-oriented with a knack for accurate data entry, creative writing, and visual
communication.
WORK EXPERIENCE
Customer Service Representative- Smart Call Solutions (Remote) Jul. 2021 - Sep. 2021
● Maintained financial records and ensured accurate bookkeeping for transactions and
account management.
● Acted as the primary point of contact for clients, handling inquiries, providing support,
and maintaining strong professional relationships.
● Negotiated terms and agreements with clients to achieve positive outcomes.
Executive Virtual Assistant-BSWF (Remote) Nov. 2024 - Jan. 2025
● Managed high-volume executive calendars, scheduling and coordinating hundreds of
appointments per month.
● Handled complex board meetings, client engagements, and internal team meetings.
● Consistently met tight deadlines and exceeded expectations in ensuring the executive's
schedule was efficiently managed and all commitments were fulfilled.
SKILLS
Core Administrative & Organizational Skills:
● Email and Calendar Management (Google Calendar) ⬤⬤⬤⬤⬤
● Task Prioritization and Time Management ⬤⬤⬤⬤⭘
● Project Coordination and Tracking ⬤⬤⬤⬤⭘
● Internet Research ⬤⬤⬤⬤⬤
Creative & Communication Skills:
● Creative Writing and Storytelling ⬤⬤⬤⬤⬤
● Visual Communication (Canva, Google Slides/MS PowerPoint) ⬤⬤⬤⬤⭘
● Grammar and Proofreading (Grammarly) ⬤⬤⬤⭘⭘
Technical & Productivity Skills:
● Data Management (Google Sheets) ⬤⬤⬤⬤⭘
● Document Creation and Management (Google Docs) ⬤⬤⬤⬤⭘
● Collaboration Tools (Trello) ⬤⬤⬤⬤⭘
● Expense Management (Expensify) ⬤⬤⬤⬤⭘
EDUCATION
ALX Africa Virtual Assistance Certification (November 2024)
Kyiv Medical University (September 2021 - September 2027)
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Considering positions: Customer support representative, Sales manager, Customer care specialist, 2 more positions
Remote
IGBADUMHE JOSIAH ADMINISTRATIVE VIRTUAL ASSISTANT | Telegram:Igb_Jo SUMMARY I’m currently a medical student with strong organizational and administrative skills, leveraging data management...
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