Contact information

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Work experience

Account Relationship Manager

from 05.2025 to 12.2025 (8 months)
SVM Telecom, Дистанційно (Телекомунікації, зв'язок)

- Communicated with international partners regarding voice traffic cooperation
- Negotiated, purchased and sold international call routes
- Configured and monitored VoIP routes
- Maintained and updated internal databases and routing information
- Closed agreements with new partners and established long-term cooperation
- Provided technical support for active routes and resolved routing issues
- Monitored traffic quality and reacted to performance changes

Education

Ivano-Frankivsk National Technical University of Oil and Gas

Software Engineering, Івано-Франківськ
Higher, from 2020 to 2025 (5 years)

Additional education and certificates

Marketing Automation School

2024-2025, 6 міс

Knowledge and skills

• Google Sheets
• MS Excel
• HubSpot
• Pipedrive
• ActiveCampaign
• Make.com
• Zapier
• HTML
• CSS
• Stress resistance
• Organizational skills
• Motivated
• Punctuality
• Analytical thinking
• Creativity
• Diligence
• Management of CRM
• Email Marketing
• English B2+
• Friendliness
• Responsibility
• Conflict-free
• Process-oriented
• Research skills
• Critical thinking
• Time management
• Attention to detail
• Accuracy
• Professional communication
• Open to learning new skills

Language proficiencies

English — above average