Надежда

NADIA
KOLOSOVSKA
Qualification
An effective customer relationship manager with excellent
communication skills, empathy, technical proficiency,
and successful experience in managing customer service.

WORK EXPERIENCE

2024-2025 TraffHunt BIZDEV MANAGER

Searching for and attracting partners (affiliates, advertisers,
CPA networks)
Negotiating and securing beneficial terms
Discussing payment models (RevShare, CPA, hybrid)
Securing exclusive offers, increased rates, splits, etc.
Participating in conferences, exhibitions, and communities
Working with GEOs: CA, UK, PT, IT, DE, ES, IN
Monitoring and analyzing the effectiveness of partner offers
AFFILIATE MANAGER
Communication with partners
NDA ( GAMBLING) Support for partners at all stages
Working in the partner dashboard (generating links,
promo codes, managing partner payouts)
Advertising control in accordance with contract terms
Working with RevShare, Fix, and hybrid payment models
Experience in the Gaming/Betting vertical
Partner search on platforms such as YouTube, TikTok,
Facebook, Instagram, Telegram, Twitch
Creating daily and weekly reports on the work performed
Working with GEOs: Kazakhstan, Argentina, Colombia,
Chile, Peru, Mexico, Asia
Traffic quality control analysis
Improving company efficiency
Creating and enhancing offers for partners

2022-2024 NDA ( GAMBLING) Manager for VIP Clients
Exclusive service for well-known and VIP clients,
Providing personalized support,
Organizing individual bonuses and offers,
Resolving technical and financial issues, maintaining high levels
of customer satisfaction and loyalty.
Active sales to increase gaming volumes and loyalty.
 RETENTION MANAGER
Player retention, analysis of their gameplay, and
implementation of strategies to enhance loyalty,
Providing personalized offers and bonuses, conflict
resolution, collaboration with other departments to
optimize customer interaction.

National Pedagogical Dragomanov University

2017-2022 Bachelor's degree in Special Education (Defectology) and
General Logopedics

Languages Ukrainian - native
Russian - fluent
English - intermediate (B1)

The programs I used at work were:
Сanva
Tilda
Figma
Google Ads
Ads Manager
1C
Exel
Adobe Photoshop
Additional courses (skills)
School of SMM Professions by Daria Kvitkova and Nikita Dobrynin
SMM Specialist
Targetologist
Creation and implementation of SMM (social media) strategies
for brand promotion, active search and attraction of new
clients through social platforms, market analysis and trend
tracking for effective attention grabbing and expanding
customer base.
Visual and profile concept creation

Achievements
Training and Development:
Organized and conducted training sessions for approximately 20
individuals in my previous company, aimed at enhancing their skills and
effectiveness.
Trainings:
Completed training sessions on customer orientation, client typology, sales
techniques, social media management, and compliments.
Sales Recognition:
Received an award in the form of a gift for being recognized as the top
salesperson, demonstrating outstanding results in sales. Additionally,
received additional financial rewards.