Ольга

OLHA ZVIZLO
Lifestyle Coordinator
Highly motivated and results-oriented Lifestyle Coordinator
with 3+ years of experience in the hospitality and wellness
industry. Proven ability to manage diverse tasks, foster client
satisfaction, and contribute to a positive team
environment.Demonstrated adaptability through successful
transitions across various roles, including fast-paced
reception environments, client service positions, and hostel
operations. Thrive in both remote and office settings,
excelling at problem-solving and providing exceptional
customer service. Passionate about healthy living and enjoy
an active lifestyle.

Experience :
Lifestyle Coordinator
Contact Blended Wellness Dubai, UAE April 2022 - Present (Remote)
Managed client schedules and bookings for various wellness programs and activities.
Provided exceptional customer service via WhatsApp
and phone, ensuring client satisfaction and resolving any inquiries promptly.
[open contact info](look above in the "contact info" section) ; Maintained detailed client records and ensured smooth program operation.
whatsapp [open contact info](look above in the "contact info" section) Proactively identified and addressed client needs, exceeding expectations.
Adapted to remote work environment, demonstrating excellent communication and
[open contact info](look above in the "contact info" section) time management skills.

instagram:olha_zvizlo_rodriguez Logistics & Customer Service Receptionist
Home Mobile Bespoke Spa by Blended Dubai, UAE June 2021 - April 2022
Lviv, Ukraine Managed logistics for mobile spa services, ensuring timely
delivery and setup.
Provided exceptional customer service via phone ,
addressing client inquiries and bookings.
Education: Supported the overall spa operation, contributing to a
positive client experience.
Bachelor of Design
Restaurant Receptionist
Public Higher Educational Mexican Restaurant Maria Bonita Dubai, UAE April 2021 - May 2021
Institution "Ukrainian National
Managed a restaurant reception environment, greeting
Forestry University"
custumers and seating them appropriately.
2019 Handled phone inquiries and reservations, ensuring smooth
Lviv, Ukraine customer experience.

Diploma of Junior Specialist Painter- Nightclub & Sports Bar Receptionist
Constructor (Designer)
LSB, Dubai, UAE September 2019 - November 2020
Technological College of the Managed a fast-paced reception environment,
State Higher Educational accommodating clients at tables for day and night
Institution "Ukrainian National operations.
Forestry University" Handled online and phone reservations, ensuring smooth
transitions for guests.
2017
Created a positive vibe by welcoming clients and
Lviv, Ukraine contributing to a fun atmosphere.
Hostel Receptionist
Skills : Hostel OK, Lviv, Ukraine December 2017 - August 2019
Client Relationship Management Managed guest bookings and prepared rooms for arrival.
Scheduling & Booking Performed daily cash reconciliation and restocked
supplies.
Management
Increased revenue through upselling coffee and small food
Problem-Solving & Decision items.
Making Maintained accurate inventory and generated reports.
Communication (Written &
Verbal)
Teamwork & Collaboration Language
Time Management & English Ukrianian
Organization
Online Customer Service
Adaptability & Flexibility
Reference
Inventory Management General Manager Lyndsey Hayes Blended Wellness [open contact info](look above in the "contact info" section)
Reporting