Лідія

LIDIIA MAKAROVSKA
INTERNATIONAL SALES MANAGER/ PROJECT MANAGER/ EXPORT MANAGER TW20 9QW, EGHAM, UNITED KINGDOM [open contact info](look above in the "contact info" section)

DETAILS PROFILE
TW20 9QW, Egham International Sales Manager with strong interpersonal skills offering exceptional record
United Kingdom of achievement over 12-year experience in successful export operations, international
[open contact info](look above in the "contact info" section) sales in manufacturing companies in oil regeneration and microelectronics. Successfully
[open contact info](look above in the "contact info" section), managed a full cycle of selling the products on international market, from finding
[open contact info](look above in the "contact info" section) dealers and representatives to negotiations&signing the contracts, export operations
and shipping documents preparation, as well as increasing sales goals, and providing
LINKS outstanding customer service. Have experience in organisation of different social
projects to improve life of vulnerable categories of people.
Linked In

EMPLOYMENT HISTORY
SKILLS
International Sales Manager at GlobeCore GMBH globecore.com, Poltava, Ukraine
International Sales
May 2021 — January 2024
21st century skills • Developed and implemented successful strategies for entering new markets,
resulting in a 300% increase in international sales
Excellent Communication
• Negotiated deals and signed contracts with dealers and customers
Presentation Skills • Developed and implemented an effective pricing strategy that increased profits by
500%
Contract Negotiations • Achieved monthly sales goals by promoting product benefits and enrolling new
clients
Logistics Coordination
• Developed and maintained strong relationships with overseas customers, resulting
Multilingual Proficiency in a 300% increase in repeat customers
• Drafted sales contracts for international deals
Customer Relationship • Prepared shipping documents for export operation
Management • Increased market share through the development of innovative sales strategies
tailored to specific regional markets.
B2B and B2C Sales
• Developed customised sales proposals tailored to individual client needs,
Pricing Strategy demonstrating the value of products and services while addressing unique
challenges faced by each customer.
Business and Administration Skills • Negotiated favourable contracts for both the company and clients, ensuring
long-term partnerships and profitability.
Multitasking • Analysed market trends and competitor activities to identify new opportunities for
business expansion.
Attention to Details
• Developed relationships with clients and potential clients to improve business
Leadership growth.
• Maintained a high level of industry knowledge, attending conferences and engaging
Interpersonal Skills in continuous professional development to stay ahead in the ever-changing global
marketplace.
Time-management
• Achieved established KPI for company, regional team and individual performance
Organisational skills through teamwork and focus on customers.
• Demonstrated products to show potential customers benefits and advantages and
encourage purchases.
LANGUAGES • Managed complex logistics for timely delivery of goods, ensuring optimal shipment
Ukrainian conditions were maintained.
• Processed company's import permit and export license processes.
Russian • Prepared various export forms for customs submitter.
• Developed and maintained relationships with customs brokers, freight forwarders
English
and customers.
German • Prepared and processed export documentation according to customs regulations,
laws or procedures.
Spanish • Obtained necessary export licenses and permits for shipments.
 Polish • Facilitated cross-cultural communication, leading to better understanding and
cooperation between international partners and internal teams.
• Expanded international sales by cultivating strong relationships with key clients
HOBBIES
and distributors.
Fitness, yoga, ballroom dancing,
foreign languages, reading, piano Export Manager at ELSYS Ltd. elsys.com.ua, Poltava, Ukraine
playing, painting and art, January 2012 — April 2021
embroidering, traveling
• Developed and implemented strategies for handling international shipping,
customs and logistics
• Optimised supply chain operations by collaborating closely with suppliers, carriers,
freight forwarders, customs brokers, and other key stakeholders involved in the
export process.
• Developed strong relationships with international partners, fostering long-term
business collaborations.
• Coordinated export of goods for manufacturing company, providing accuracy and
timely delivery.
• Maintained up-to-date knowledge of international trade regulations, applying
them effectively to export documentation workflows.
• Reduced errors in export documents by developing and implementing
standardised templates for various forms.
• Enhanced customer satisfaction with timely delivery of export goods, coordinating
closely with shipping companies.
• Optimised logistics operations through effective collaboration with warehouse
staff and freight forwarders.
• Drafted and signed contracts with foreign customers
• Prepared shipping documents for export of equipment
• Accomplished multiple tasks within established time frames.
• Prepared all document for international trade tenders

Project Manager, Economist at Regional Fund of Entrepreneurial Support, Poltava,
Ukraine
May 2010 — October 2011
• Coordination of international projects and grants.
• Work with a Peace Corps volunteer, USA.
• Economic analysis of the Fund's activities and reporting to the Regional State
Administration and the Ukrainian Fund of Entrepreneurship Support.
• Conducting comprehensive inspections of the results of the implementation of
business projects, analysing the effectiveness, monitoring the targeted use of
public funds.
• Preparation of press releases for the media, writing articles for the Foundation's
website and newspaper.
• Interpretation and translation of English-Ukrainian, Russian.
• Writing official letters to regional and local self-government bodies.

Achievements:

1. Successful implementation of the international project "Art Creates Opportunities",
involvement of local media, the Employment Centre, assistance in overcoming
unemployment among the local population.

2. Support for about 30 aspiring entrepreneurs in writing business plans, successful
implementation of projects.

3. Facilitating the return of earmarked funds to the state budget through an effective
policy for monitoring the activities of the state budget.

4. Organisation of the publication of the newspaper and the website of the Fund.
Sales Manager at YAVIR-2000, Ltd, Poltava, Ukraine
May 2009 — October 2009
• Sales of security equipment and security and video monitoring systems in B2B,
B2C.
• Developed and implemented a CRM system to streamline sales processes and
improve customer service
• Created a customer loyalty program that increased customer retention by 200%
• Established and maintained relationships with key customers, resulting in a 300%
increase in customer loyalty
• Support of customer orders (order-shipment-service).
• Monitoring competitors' prices
• Development of price lists.
• Negotiations with foreign suppliers and partners.
• Translation of technical documentation, product catalogues from English into
Ukrainian, Russian and vice versa.

Achievements:

1. 275-300% increase in sales every month

2. Exclusive representation of the supplier's foreign company has been established due
to effective negotiation

3. The price list was adjusted by category, with an effective system of discounts for
wholesale partner customers, which generally contributed to an increase in sales and an
increase in the company's profits by 3 times.

4. A sales system has been established.

5. About 200 new customers were found.

EDUCATION
Master in Management of organisations, Kyiv National Economic University, Kyiv
September 2007 — July 2008
Graduated with High Honours

Bachelor in International Business Management, Poltava University of Economics and
Trade, Poltava
September 2003 — June 2007
Graduated with High Honours

Accounting and Computer Technologies

COURSES
Level 2 Functional Skills in English, Windsor Forest Colleges Group Strode's College
January 2024 — June 2024

Upper Intermediate/advanced Level in English, British Council
March 2024 — June 2024

Business and Administration, London Institute/ Strive Training Ltd
March 2023 — May 2023

Sales in B2B and B2C, Globecore Management School, Poltava
May 2021 — June 2021
REFERENCES
References available upon request

EXTRA-CURRICULAR ACTIVITIES
Peace Corp Volunteer Assistant at Peace Corp, USA, Poltava
December 2005 — December 2011
Participation in charity projects for Poltava community, organised by Peace Corp's
volunteers from USA.

Angel Tree Project: assistance and coordination

Pinjada Project

Helping to gather money and presents for orphanage. Organising special events and
clebrations of Easter and Christmas for children from Poltava orphanages.