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Titilayo
English teacher, sales manager
- Age:
- 23 years
- City of residence:
- Kharkiv
- Ready to work:
- Zaporizhzhia
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Titilayo Suleiman
Date of birth: 10/03/2002 Nationality: Nigerian (Nigeria) Gender: Female Phone number:
[open contact info ](look above in the "contact info" section) (Mobile) Email address: [open contact info ](look above in the "contact info" section) Instagram:
[open contact info ](look above in the "contact info" section)
WhatsApp Messenger: [open contact info ](look above in the "contact info" section)
Address: Kopernikova 8, 21137, Novi sad , Serbia (Home)
ABOUT ME
22 year old medical student with experience in customer relations, social media managing and waitressing .
diligent, motivated , confident, and trustworthy.
Always willing to adapt and adhere to strict deadlines. Fun to work with and always willing to solve problem.
..
WORK EXPERIENCE
20/05/2021 – 11/07/2022 Zaporizhzhia , Ukraine
CUSTOMER SERVICE REPRESENTATIVE A1 LOGISTICS
• - Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems
15/02/2020 – 07/03/2021 Kharkiv , Ukraine
WAITER/WAITRESS LAS VEGAS PRESTIGE
• Delivered exceptional dining experiences for guests, offering personalized service and food/beverage
recommendations to ensure satisfaction.
• Collaborated with back-of-house staff to develop menu options, utilizing insights gleaned from customer
interactions to recommend new, trend-driven recipes.
• Quickly responded to guest issues and conflicts, finding resolutions in partnership with restaurant management
to maintain positive experiences.
• Offered prompt service in a high-volume environment, closely attending to all guest needs and wants.
16/06/2018 – 05/08/2023 Remote , Ukraine
ENGLISH TUTOR
• Arrange one-on-one or group tutoring sessions in English (reading, writing, speaking, and listening).
• Examine students’ current proficiency levels and develop personalized learning plans.
• Create interactive and engaging lesson materials using platforms Canva.
• Help students improve grammar, vocabulary, pronunciation, and fluency.
• Assist with homework, test preparation, and academic writing.
EDUCATION AND TRAINING
03/10/2024 – CURRENT Novi sad , Serbia
MD University of novi sad
Website https://www.uns.ac.rs/index.php/en/
1/2
LANGUAGE SKILLS
Mother tongue(s): ENGLISH | YORUBA
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
UKRAINIAN A2 A2 A2 A2 A2
RUSSIAN A2 A2 A2 A2 A2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
DIGITAL SKILLS
Microsoft excel Microsoft PowerPoint Microsoft office Google drive Good listener and communication
skills Very proficient computer user Video conferencing Good intercultural communications Simplify
complex situations Microsoft word Google Maps, GPS Tracking Basic knowledge in Design and photo/video
editing. Editing Photo / Video Organized personality respectful person
COMMUNICATION AND INTERPERSONAL SKILLS
Good public speaking skills
• good public speaking skills , ability to make presentations and communicate fluently
• good writing skills and ability to organize and deal with interpersonal situations
• problem solver , empathetic and active listener
HOBBIES AND INTERESTS
Video editing
• proficiency in use of video editing apps , content creator . Videographer
Photography
. Love for photography and content creation and editing
Traveling
• Loves to travel to see new places and experience different cultures
Sport
Loves to gym and do sporting activities , physical activities
ORGANISATIONAL SKILLS
Good time management
Goal setting
Prioritization
Delegation
Attention to detail
Team management
Multitasking
2/2
Date of birth: 10/03/2002 Nationality: Nigerian (Nigeria) Gender: Female Phone number:
[
[
WhatsApp Messenger: [
Address: Kopernikova 8, 21137, Novi sad , Serbia (Home)
ABOUT ME
22 year old medical student with experience in customer relations, social media managing and waitressing .
diligent, motivated , confident, and trustworthy.
Always willing to adapt and adhere to strict deadlines. Fun to work with and always willing to solve problem.
..
WORK EXPERIENCE
20/05/2021 – 11/07/2022 Zaporizhzhia , Ukraine
CUSTOMER SERVICE REPRESENTATIVE A1 LOGISTICS
• - Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems
15/02/2020 – 07/03/2021 Kharkiv , Ukraine
WAITER/WAITRESS LAS VEGAS PRESTIGE
• Delivered exceptional dining experiences for guests, offering personalized service and food/beverage
recommendations to ensure satisfaction.
• Collaborated with back-of-house staff to develop menu options, utilizing insights gleaned from customer
interactions to recommend new, trend-driven recipes.
• Quickly responded to guest issues and conflicts, finding resolutions in partnership with restaurant management
to maintain positive experiences.
• Offered prompt service in a high-volume environment, closely attending to all guest needs and wants.
16/06/2018 – 05/08/2023 Remote , Ukraine
ENGLISH TUTOR
• Arrange one-on-one or group tutoring sessions in English (reading, writing, speaking, and listening).
• Examine students’ current proficiency levels and develop personalized learning plans.
• Create interactive and engaging lesson materials using platforms Canva.
• Help students improve grammar, vocabulary, pronunciation, and fluency.
• Assist with homework, test preparation, and academic writing.
EDUCATION AND TRAINING
03/10/2024 – CURRENT Novi sad , Serbia
MD University of novi sad
Website https://www.uns.ac.rs/index.php/en/
1/2
LANGUAGE SKILLS
Mother tongue(s): ENGLISH | YORUBA
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
UKRAINIAN A2 A2 A2 A2 A2
RUSSIAN A2 A2 A2 A2 A2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
DIGITAL SKILLS
Microsoft excel Microsoft PowerPoint Microsoft office Google drive Good listener and communication
skills Very proficient computer user Video conferencing Good intercultural communications Simplify
complex situations Microsoft word Google Maps, GPS Tracking Basic knowledge in Design and photo/video
editing. Editing Photo / Video Organized personality respectful person
COMMUNICATION AND INTERPERSONAL SKILLS
Good public speaking skills
• good public speaking skills , ability to make presentations and communicate fluently
• good writing skills and ability to organize and deal with interpersonal situations
• problem solver , empathetic and active listener
HOBBIES AND INTERESTS
Video editing
• proficiency in use of video editing apps , content creator . Videographer
Photography
. Love for photography and content creation and editing
Traveling
• Loves to travel to see new places and experience different cultures
Sport
Loves to gym and do sporting activities , physical activities
ORGANISATIONAL SKILLS
Good time management
Goal setting
Prioritization
Delegation
Attention to detail
Team management
Multitasking
2/2
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The candidate's resume is posted at https://www.work.ua/resumes/13269166/