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Inna

Back office specialist, sales manager, customer support, teacher

Considering positions:
Back office specialist, sales manager, customer support, teacher, Аналітик, Акаунт-менеджер, Фахівець з документообігу, Викладач англійської, Оператор контакт-центру, Anti fraud manager, Чат-менеджер, Тім лід, Перекладач англійської
Age:
31 years
City of residence:
Other countries
Ready to work:
Kyiv, Lviv

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SLYNKO INNA

DOB: 5/11/1994

Address: Brooklyn, NY, 11214

Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)

HARD SKILLS
WORK EXPERIENCE
●​ CRM platforms
●​ B2C sales Front desk receptionist/medical scheduler
●​ Computer literacy
●​ Multilingual IVP Management - June 2024 - May 2025, Brooklyn, NY
●​ Postman/TestRail/JIRA
●​ HIPPA regulations Sales manager
●​ EMR/ModMed
Creditier Inc | July 2023 - May 2024, Willowbrook, IL

●​ set sales quotas and goals
●​ hande and resolve customer complaints regarding a
SOFT SKILLS product or service
●​ develop and maintain relations with key clients
●​ Attentive to details
●​ identify emerging markets to find new sales opportunities
●​ Proactive and self-motivated
●​ Multitasking Front desk receptionist/medical scheduler
●​ Time management skills
●​ Fast learner Basko Dermatology | February 2023 - July 2023, Naperville, IL

●​ schedule office appointments & procedures
LANGUAGES ●​ deliver high-quality patient service in accordance with
their medical treatment and proper HIPPA guidelines
English - Upper-Intermediate ●​ verify insurance coverage for planned treatment
●​ perform clerical and administrative tasks
German - Intermediate
Russian - Fluent
Ukrainian - Native
Team leader of conversion department
Best Vertex | 2019 - 2022, Limassol, Cyprus
EDUCATION ●​ communication with clients
●​ coordination of team to improve performance
IT School GoIT (Kyiv) - January 2023 - April 2023 ●​ project sales and evaluate the sales potential
Manual QA Engineer ●​ recruit, higher and train new members of the sales team
●​ monitor customer preferences and performance to develop
Long Island university - summer 2018 a focused sales plan
Course - American government and politics
Conversion Agent
Best Vertex | 2018 - 2019, Kyiv, Ukraine
Bohdan Khmelnytsky National University in Cherkasy
Philology, Master's degree with Honour (2011- 2017) ●​ lead generation and conversion
●​ cold calling and presentation of product to prospects
●​ achievement of sales targets
●​ client management
●​ coordination of sales efforts with marketing programs

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