Максим

MAKSYM SLOBOZHAN
Senior Business/System analyst
E [open contact info](look above in the "contact info" section)  [open contact info](look above in the "contact info" section)
q [open contact info](look above in the "contact info" section)  Poland, Ukraine

EXPERIENCE SUMMARY
Senior Business/System analyst Soft Skills:

Raiffeisen Bank Ukraine Ability to resolve challenging tasks. Strong
11/2024 - Present Kyiv, Ukraine troubleshooting skills. Communicate with key
Banking services (Risk Department) stakeholders, understand business needs and
• Identify business needs and develop solutions to business problems; how to increase business values of products.
• Analyse the current state (As-Is) as well as impact analysis (To-Be) Finally, transform them to the real income.
and identify gaps;
• Proactively communicate and collaborate with different departments Business analysis skills:
to analyse functional and help the development team with clarifying
and preparing requirements for technical implementation; Experience in leading and managing projects as
• Creation and maintenance of documentation in areas of a Business Analyst and/or Product Manager in
responsibility (requirements specifications, user manual, the Banking, Fintech, Investments, E-commerce
maintenance manual, etc); areas.Work on areas such as Core Banking
• Support PM and development teams with requirements clarification Systems, CRM, Risk Decision Engine, Risk Limit
and validation; Management Tool, Portfolio Management, DWH
• Ability to decompose huge chunks of functionality into smaller and Data Lake Experience in change
actionable pieces; management, onboarding processes and KYC,
• Creation API's specifications for integration between applications KYB, KYT. Strong research, analytical,
(RESTful API). organizational and planning skills. In-depth
experience in process analysis and
optimization. Communication and interpersonal
Senior Business Analyst (Investments) skills. Work on requirement gathering, business
Allvue Systems process modeling, and gap analysis. Work in
08/2023 - 11/2024 Kraków, Poland cross-functional teams and collaborating with
business and technical stakeholders. Ability to
Investment management solutions
work independently and as part of a team and
• Provide subject matter expertise on the investment accounting flexibility to adapt to changing project
processes (Stocks, Bonds, Cash), private equity, fund administration, requirements and deadlines.
and investment management supported by the company software
solutions; System analysis skills:
• Attend business requirements gathering sessions to gather high
level requirements, document the scope of work and contribute to Analysis of the system development life cycle
the estimation process; of projects for the implementation software
• Gather requirements and produce Business Requirement Documents application (CRM,CPM, SCM, ERP,CBS,BI,PC-
(BRDs) or Design Documents for client approval and subsequent banking ). Creating detailed requirements —
implementation by the company team; use cases/user stories. Modelling and
• Develop Business Requirements around appropriate accounting describing business processes. Implementing
journal entries for various fixed income asset classes for notations: UML, IDEFx, DFD, BPMN, plant UML.
implementations, the clients’ scope and objectives as well as Business processes analysis. Working with
developing thorough use cases; Business Intelligence software (Qlik, MS
• Liaise with internal developers, engineers & QA teams to ensure the PowerBI, Tableau). Working with ETL tool like
product implemented aligns with the clients needs and expectations; NIFI. Working with messy data using Google
• Prescribe solutions to clients based on best practices and Refine, Trifacta. Integration between
recommend process changes as needed; applications: REST, SOAP, GRPC, JSON, XML.
• Creation Excel models and proofs for accruals, P&L and other Working with Kafka topics and RabbitMQ
accounting requirements; queues. Extract data from DB using SQL
• Conduct end-user training with a goal of ensuring widespread (Oracle, DB2) and no SQL (MongoDB). Creating
adoption of the company software; tasks in Jira and BRD, FRD, SRD, SRS in
• Effectively communicate any product defects or enhancements to Confluence.
product team members for inclusion in standard configuration
offering.

Freelancer KEY ACHIEVEMENTS
Self Employment
01/2023 - 07/2023 Kyiv, Ukraine
 Implemented a Risk Limit
Management Tool for the one of an
Freelancer international bank.
• Managed 1 fintech and gambling projects, increasing revenue by $5 It allows to reduce manually processing
0 000 through strategic execution; card's transactions and boosted credit
• Create SRS, BRD, API's specifications. card limit transactions processing
efficiency
EXPERIENCE KEY ACHIEVEMENTS
Senior Technical Business Analyst  Implemented an automated core
banking system for the one of an
Payall Payment Systems, Inc.
international bank.
04/2022 - 12/2022 Malmö, Sweden
It allows to reduce costs of transactions,
Payment solutions and improves more solutions for the
• Creation API's specifications for integration between applications clients
(RESTful API). Work with MasterCard and Moneycorp environments,
work with cross-border payments, card payments;
• Work with compliance, onboarding, due diligence, KYC, KYB, KYT  Implemented Risk Decision Engine
and Portfolio Management tools
data;
• Drafting epics and user stories to ensure alignment among it allows better recognize fraudsters and
stakeholders; upgrades scoring models
• Engage in independent research to better understand the
requirement, document how our requirements are similar to or
different from others, share any suggestions based on market SKILLS
research to improve the features, record competitive or market
intelligence;
• Review the requirements with the Technical Product Manager and Project Management AGILE
assess if they are already integrated in the product roadmap and if
so, compare details to ensure all the needs can be met; Business Analysis System Analysis
• Organize the epics, user stories and include flow diagrams or other
insights if necessary to help developers understand the
UML SQL Access
requirements;
• Work with UX/UI engineers to develop wire-frames or sample web
and mobiles (if applicable) screens that tie requirements and user Portfolio Management Data Analysis
stories together with the UX/UI;
• Examine the QA test cases to be sure they’re consistent with the BPM(Business Process Management)
expectations of the product or feature;
• Engage development personnel to review ensure requirement clarity
and provide more details if needed. MS Office XML BPMN IDEFO

System analyst Scrum ARIS Kanban
Finstar Asia
09/2020 - 12/2021 Vietnam PostgreSQL MS PowerPoint
Loan services
• Improved SRS accuracy by 50% by developing specifications based Retail Business Analysis MS Visio
on BRD for $0,5 million microlending project.
• Analyse how well software/hardware and the wider IT system fit the ORACLE CRM JSON API
business needs of their employer or of a client;
• Write requirements for new systems and help them monitor their
MS Access Presentation Skills
effectiveness;
• Examining current systems;
• Communication with customers; Data Analysis Team Management
• Producing specifications for new or modified systems;
• Liaising with IT staff such as programmers to produce new systems
Redmine Jira Confluence
implementing.

One point Projects Salesforce
Senior System Analyst
JSC "Alfa-Bank"
Pega CPM Creatio
03/2020 - 05/2020 Kyiv, Ukraine
Banking services
Microsoft Office Word Excel
• Identify, collect, analyse and structure project requirements;
• Write technical tasks / specifications, functional and non-functional
requirements for the project; Power Point Visio MS Project
• Application architecture description, interface requirements,
business and systems analysis; Bankmaster B2 SR Bank
• Participate in all stages of the development life cycle - from concept
to delivery;
• Experience in developing and implementing Internet banking IS-Card Prescoring Equation
systems.
Microsoft SQL Server Transact-SQL

DB2 Oracle WebSphere

Apache Tomcat SOAP services

REST Services
EXPERIENCE LANGUAGES
Middle System analyst English
Advanced
Astound Commerce Inc
02/2019 - 03/2020 Kyiv, Ukraine
Ukrainian
Omni-channel ecommerce solutions for brands Native
• Improved technical alignment, resulting in 50% efficiency increase,
by conducting 200 discussions with architects and developers. Russian
• Assistance in issue resolution and risk mitigation; Native
• Basic application testing (for review and understanding, similarly to
product owner review);
• API’s analysis and documentation;
• Work with Oracle Integration Cloud Service (ESB, Connectors, API’s,
etc.);
• Adapt quickly to obstacles and changing demands;
• Evaluate systems and make recommendations for improvements and
solutions;
• Communicate with customers and stakeholders to learn and gather
requirements in order to create a technical specification;
• Help perform system testing;
• Deploy the system;
• Help with technical documentation like manuals;
• Deliberate over post-project assessment.

IT Business Analyst
iBPM Service LLC
10/2017 - 03/2019 Kyiv, Ukraine
Pega CRM implementation
• Have the practical experience in the Planning and organization the
project for the implementation of software application - Customer
Relationship Management(CRM);
• CRM is the CPM - Customer Process Manager platform of the Pega
BPM system. It helps to reduce service costs and improve customer
satisfaction through a process-driven approach that helps to resolve
customer issues quickly at the initial point of the contact;
• Modeling and implementing business processes using the BPM
notation, preparation the BRD, the FRD, test scenarios for the
development;
• Optimization of the integrated information systems;
• Testing the integration between the Master Data System (Equation)
and applications like Pega CPM BPM, PRPC, FileNet, Data warehouse
using the SOAP service;
• Have experience with integration activities, data pages, tracing, the
Equation gate, as well as the experience in the error handling and
process log files for hints;
• Conducting presentations and webinars regarding the implemented
functionality on the customer side. Using the Agile methodology in
the project;

BI Analyst
DPA
12/2016 - 10/2017 Kyiv, Ukraine
E-procurement solutions
• Business analysis of the public e-procurement system;
• Creation detailed requirements — use cases/user stories;
• Modelled and described business processes;
• Implementing notations: UML, IDEFx, DFD, BPMN;
• Business processes analysis;
• Working with the Business Intelligence software (Qlik, MS PowerBI,
Tableau);
• Working with the ETL;
• Working with the messy data using Google Refine and Trifacta;
• Develop analytical tools and methodologies which indicated
inefficiencies of the procurement process and provided insights
based on a business intelligence approach.
EXPERIENCE
Department of technologic management( head of
group)
JS Bank Finance & Credit
2013 - 06/2015 Kyiv, Ukraine
Banking services
• Involved in the whole process related to the automation of existing
banking programs and processes;
• Writing and modelled frameworks for the development;
• Using the BPMN notification for designed business processes;
• Collaboration with developers, tested the software;
• The statistical information processing, created the database queries,
interpreted and consolidated the selected data

Project management team specialist
Bank of Cyprus
10/2010 - 04/2013 Nicosia, Cyprus
Banking services
• Have successfully implemented the new CBS (Core Banking System)
– Equation by Misys;
• Boosted transaction processing efficiency by 80% through Misys
Equation Core Banking System deployment;
• Experienced in the iSeries environment;
• Practical experience in developing on the AS/400. Involved in the
whole process related to the loan life: created business processes
for loans, created the accounting model for developers;
• Practical experience in Data Mapping and Data Migration between
CBS SR Bank and Equation;
• Using the BPMN notification for constructed business processes.
Successfully have done all tasks concerning the lending module.